Case Study: BITMARCK achieves 100% SLA compliance with BMC Software's Recovery Plus for IMS

Germany’s BITMARCK Group maintains 100 percent SLA compliance with immediate IBM IMS database recovery

BITMARCK Group, an IT services provider for German public health insurers, runs critical applications on two IBM z13 mainframes with IBM IMS databases. The company faced recurring data-write errors during client transfers that could cause outages, threaten strict SLAs and lead to customer dissatisfaction and financial penalties.

BMC Recovery Plus for IMS delivered point-in-time, roll-forward and full recovery, enabling database staff to restore missing data in minutes (one incident was resolved in 20 minutes), reduce outages to near‑zero and achieve 100% SLA compliance. The solution works alongside BMC MainView and MAXM Reorg/Online to maintain application availability and regulatory service levels.

BITMARCK

Sven Lange

Division Manager for zSeries®/Databases