Case Study: Coop Cooperative Retail achieves 75% faster middleware performance with BMC Software's Middleware Administration

Coop retail (CH) uses high-performance middleware management to keep its 800 locations stocked and 3 million members satisfied

Coop is a Swiss retail cooperative with more than 800 locations, 75,000 employees, and three million members. Its tightly integrated systems for POS, inventory, warehousing, SAP financials and ordering rely on a complex middleware layer; IT needed simpler administration and better transaction visibility to avoid disruptions (like stockouts) and keep operations running smoothly.

Coop implemented BMC Middleware Administration for its IBM WebSphere MQ environment, a web-based solution that streamlines MQ management, grants controlled access to non-technical users, and gives admins clearer visibility into middleware health. The result: reliable, efficient data flow between POS and SAP systems, 75% faster middleware performance, empowered business users, and a six-month return on investment.

Coop Cooperative Retail

Edwin Edinger

Business Data Processing Specialist