Case Study: Ingram Micro achieves automation of 900K weekly batch transactions with BMC Software Control‑M

Ingram Micro, a $46.5B wholesale tech products distributor, automates 900K batch transactions per week

Ingram Micro, a $46.5B global technology distributor operating 122 distribution centers in 160 countries and serving 1,700 suppliers, needed to standardize and reliably run complex batch processes across mainframe, Windows, and UNIX systems to support manufacturing, supply chain, finance, HR, and customer service. The IT team faced the challenge of integrating diverse applications and ensuring critical jobs completed on time every day without creating operational risk.

Using BMC Control‑M to centralize workload automation, Ingram Micro now manages about 30,000 batch jobs (900,000 executions per week), enabling proactive alerts, detailed reporting, and ongoing optimization. The solution supported a 3,000‑job data center migration, eliminated critical batch outages over the past year, and boosted productivity—allowing a team of six to handle work that would otherwise require roughly 30 full‑time staff.

Ingram Micro

Don Snios

Senior Manager of Operations and Scheduling