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Futurelab is the European customer experience (CX) consultancy. For more than 15 years they help their clients understand the needs of their customers, develop better customer experience, and draw profit from customers’ loyalty and word of mouth.
FutureLab B2B Case Studies & Customer Successes
Case Studies
Showing 81 FutureLab Customer Success Stories
2ndtext Startup - Customer Case Study
2ndtext Startup
AA Facebook App - Customer Case Study
AA Facebook App
AgScience - Customer Case Study
AgScience
Alder IP - Customer Case Study
Alder IP
Ariana Mobile - Customer Case Study
Ariana Mobile
Arrow International - Customer Case Study
Arrow International
Auckland Advertising Company - Customer Case Study
Auckland Advertising Company
Auckland Property Lease Company - Customer Case Study
Auckland Property Lease Company
BCG2 - Customer Case Study
BCG2
Belgian mobile operator achieves optimized customer interactions with FutureLab
Belgian Mobile Operator
Birdwood House B&B - Customer Case Study
Birdwood House B&B
Biztech - Customer Case Study
Biztech
Bookme SCLabs - Customer Case Study
Bookme SCLabs
Brews Liquor Stores - Customer Case Study
Brews Liquor Stores
Cervin Media - Customer Case Study
Cervin Media
Christchurch Golden Oldies - Customer Case Study
Christchurch Golden Oldies
City Eye Specialists - Customer Case Study
City Eye Specialists
a cooperatively owned trimmings and fashion accessories retailer achieves commercially viable store redesigns with FutureLab
Cooperatively Owned Trimmings and Fashion Accessories Retailer
Cropdata - Customer Case Study
Cropdata
David Elman - Customer Case Study
David Elman
Discount Tyres - Customer Case Study
Discount Tyres
Edumaxi - Customer Case Study
Edumaxi
Ellis Bros - Customer Case Study
Ellis Bros
Energy Online - Customer Case Study
Energy Online
Euromed - Customer Case Study
Euromed
a European banking and insurance giant achieves customer-centric insurance transformation with FutureLab
European Banking and Insurance Giant
Famously Rotorua - Customer Case Study
Famously Rotorua
FashioNZ - Customer Case Study
FashioNZ
Flower Wholesalers - Customer Case Study
Flower Wholesalers
Ford Motor Company boosts customer experience and dealership loyalty with FutureLab
Ford Motor Company
Ford - Customer Case Study
Ford Motor Company
Freyberg Community School - Customer Case Study
Freyberg Community School
a global mobile telecommunications company aligns customer journeys with FutureLab
Global Mobile Telecommunications Company
a Greek electronics retail chain boosts store sales with FutureLab
Greek Electronics Retail Chain
Gribbles - Customer Case Study
Gribbles
Illumiscreen Prenatal Testing - Customer Case Study
Illumiscreen Prenatal Testing
Insignia Promotional Products Ltd - Customer Case Study
Insignia Promotional Products Ltd
Integrity1 - Customer Case Study
Integrity1
Interactive Healing Beauty Therapy - Customer Case Study
Interactive Healing Beauty Therapy
Jack Daniel’s Barrel - Customer Case Study
Jack Daniel’s Barrel
Kaha Sciences - Customer Case Study
Kaha Sciences
Kiwi Baby Ecommerce - Customer Case Study
Kiwi Baby Ecommerce
Labtests - Customer Case Study
Labtests
Layaway Depot - Customer Case Study
Layaway Depot
a mail distribution company in Belgium achieves a future-proof marketing strategy with FutureLab
Mail Distribution Company in Belgium
Max Loans - Customer Case Study
Max Loans
MTR - Customer Case Study
MTR
My Eco Calendar - Customer Case Study
My Eco Calendar
MYOB - Customer Case Study
MYOB
Mytest - Customer Case Study
Mytest
Northland Pathology - Customer Case Study
Northland Pathology
NZ Bag It - Customer Case Study
NZ Bag It
NZTech - Customer Case Study
NZTech
OnePure - Customer Case Study
OnePure
Orewa Preschool - Customer Case Study
Orewa Preschool
Pacific View Bed & Breakfast - Customer Case Study
Pacific View Bed & Breakfast
Pioneer Large-scale Customer-centricity achieves customer-centric transformation with FutureLab
Pioneer Large-scale Customer-centricity (Global) – Futurelab.net
Placemakers - Customer Case Study
Placemakers
Primeo Media - Customer Case Study
Primeo Media
Ranfurly Orchard - Customer Case Study
Ranfurly Orchard
Russia’s largest internet retailer improves customer retention and marketing ROI with FutureLab
Russia’s Largest Internet Retailer
Salon Warehouse - Customer Case Study
Salon Warehouse
ScanOne - Customer Case Study
ScanOne
Select Cleaning Auckland - Customer Case Study
Select Cleaning Auckland
Share - Customer Case Study
Share
Speed Date - Customer Case Study
Speed Date
Starboy Ecommerce - Customer Case Study
Starboy Ecommerce
Stride Property - Customer Case Study
Stride Property
SunnyHills - Customer Case Study
SunnyHills
a Swedish-owned company expands into savoury products with FutureLab
Swedish-owned Company
The Red Boats - Customer Case Study
The Red Boats
Thingsyoulove - Customer Case Study
Thingsyoulove
a top-tier asset manager achieves a successful global rebrand with FutureLab
Top-tier Asset Manager
Unitec Quiz - Customer Case Study
Unitec Quiz
a US regional newspaper company re-invents its future with FutureLab
US Regional Newspaper Company
Vodafone - Customer Case Study
Vodafone
Waitemata Honey Bilingual ECommerce - Customer Case Study
Waitemata Honey Bilingual ECommerce
Whillans - Customer Case Study
Whillans
a world-famous beer brand in Greece builds a winning digital strategy with FutureLab
World-famous Beer Brand in Greece
Xtreme Nutrition - Customer Case Study
Xtreme Nutrition
Xtreme Nutrition - Customer Case Study
Xtreme Nutrition
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