FutureLab
81 Case Studies
A FutureLab Case Study
The US Regional Newspaper Company, facing a severe revenue decline and market crisis due to reader migration and fragmented advertising, engaged the vendor FutureLab for a fresh perspective. The challenge was to reinvent the business model of the regional newspaper to survive and grow in a rapidly declining industry.
FutureLab conducted an immersive study of the client's operations and developed a new vision and three-pillar strategy focused on becoming a community connecting force. The solution involved shifting to membership models, engaging stakeholders in content creation, and becoming a true partner to local commerce. While specific metrics are not provided, FutureLab successfully achieved essential buy-in from the skeptical sales directors, grounding the strategy for real-world implementation.
US Regional Newspaper Company