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Visit WebsiteAegon - Customer Case Study
Aegon
Mopinion
In order to succeed in a more complex and digitising world, you'll need a helping hand when it comes to finding out exactly what your customers want and need. Mopinion provides you with the #1 Feedback Software for Web, App and Email. At Mopinion, we make it easy for you to discover missing insights and optimise digital experiences. You know what users are doing. Now find out why. Join over 250+ enterprises with forward-thinking digital teams such as Air France-KLM, Bol.com, Colgate-Palmolive, Engie, KPN, TomTom, Scania and many more.
Case Studies
Showing 71 Mopinion Customer Success Stories
Air France-KLM improves its internal knowledge system with Mopinion
Air France-KLM
Thomas Langenberg
Product Manager
Albert Heijn caters closely to online shoppers’ needs with customer feedback
Albert Heijn
Rosanne Heijligers
Customer Experience Analyst
Allianz unlocks key to conversion optimisation with customer feedback
Allianz
Stefan Ballegooie
Conversion Specialist
Alpharooms selects Mopinion software to aid in customer experience initiatives
Alpharooms
Simon Kennedy
Head of CX
Amsterdam Airport Schiphol - Customer Case Study
Amsterdam Airport Schiphol
Joost Schafrat
Transport Advisor
Astore elevates customer satisfaction with user insights
Astore
Christophe Costa
Senior Product Manager
Atrify measures all-round customer satisfaction with customer feedback
Atrify
Daniel Haupt
Certified Product Owner
From Gaps to Growth: Away’s Journey with Customer Insights
Away
Ben Schweitzer
Director of User Experience
Beerwulf gathers VoC insights with Mopinion feedback
Beerwulf
Lars Harmsen
Head of User Experience
BMW - Customer Case Study
BMW
Bokadirekt creates the optimal customer journey with consumer feedback
BokaDirekt
Victor Cabrera
Optimisation Lead
BKR selects Mopinion as its customer feedback software provider
Bureau Krediet Registratie
Dionne van Nieuwamerongen
Marketing & Communications Representative
How Calvin Klein makes data-driven decisions with Mopinion
Calvin Klein
Davy Schuyt
CRO Manager
Canterbury City Council leverages feedback to achieve customer centricity online
Canterbury City Council
David Newell
Product Manager
CareerOne jumpstarts user feedback programme with Mopinion
CareerOne
Ben Schutz
Business Analyst
Claudia Sträter - Customer Case Study
Claudia Sträter
Carlos Hovel
Online Marketer
How CNV Vakmensen uses online feedback for content optimisation
CNV Vakmensen
Arnoud Terpstra
Online Marketer
Conrad stays ahead of the curve with Mopinion feedback
Conrad Electronic
Matthijs Gaikema
Head of Analysis & Control
How De Bijenkorf provides the ultimate omnichannel shopping experience
De Bijenkorf
Wouter Brackel
UX Design Lead
How Customer Feedback Supports de Jong Intra Vakantie’s Online Vision
De Jong Intra Vakanties
Marvin Soekra
E-Commerce Manager
Decathlon rolls out Mopinion feedback software in 23 countries
Decathlon
Enhancing online funnels with customer feedback
DELTA
Jasper Boonman
Web Analyst
Devitt Insurance Services - Customer Case Study
Devitt Insurance Services
Tom Warsop
Marketing Manager
DPG Media rolls out Mopinion software across all online news brands
Dpg Media
Emma Haagen
UX Researcher & Product Analyst
How Etos stays in touch with their online customers
Etos
Emiel Hoosemans
Lead Conversion Specialist
GO Sport optimises website navigation with Mopinion feedback
GO Sport
Benjamin Courgeon
E-commerce and Marketplace Offer Manager
How HEMA uses customer feedback to measure performance
Hema
Floor Hickmann
UX Manager
HomeQgo - Customer Case Study
HomeQgo
Lars Harmsen
Head of User Experience
HomeQgo taps into the online customer journey with user feedback
HomeQgo
Lars Harmsen
Head of User Experience
Intergamma - Customer Case Study
Intergamma
Erik van Houwelingen
Lead CRO and Web Analyst
Interpolis - Customer Case Study
Interpolis
Christiaan Buitenhuis
Senior Market Researcher
K2 Systems launches Mopinion within its planning software
K2 Systems
Lucas Toulon
Assistant of CEO
Kia Motors Netherlands - Customer Case Study
Kia Motors Netherlands
Jorrit Van Werven
Marketing Coordinator Digital
How Lely gathers feedback worldwide with Multi-Language Reporting
Lely
Michael de Jong
User Experience Researcher
Leroy Merlin chooses Mopinion to shape online VoC programme
Leroy Merlin France
Nicolas Haese
Customer Experience Manager
Leroy Merlin boosts conversion rates with Mopinion feedback
Leroy Merlin France
Nicolas Haese
Customer Experience Manager
Lowell Nordics supercharges client engagement with Mopinion
Lowell
Bahadir Gurkan
Service Designer
How Luminor Group transforms corporate banking with user feedback
Luminor Group
Nika Lomidze
Senior Product Manager for Corporate Digital Channels
Luxury Escapes leverages customer feedback to define its digital strategy
Luxury Escapes
Nathan Contin
Customer Service Team Leader
How MeisterTask transformed its user experience with Mopinion feedback
MeisterTask
Silviu Oprean
Growth Marketing and Translation Manager
Microsoft - Customer Case Study
Microsoft Corporation
Mopinion releases partner video featuring N3Wstrategy
N3Wstrategy
Nils Schmeling
Founder and Managing Partner
How NCSA builds better products with user feedback
NCSA
Angie Truby
Consumer Insights Manager
Nederlandse Loterij doesn’t gamble with customer experience
Nederlandse Loterij
Maurice Meijers
Head of Online Design & Development
NS Dutch Rail - Customer Case Study
NS Dutch Rail
Omoda wants more out of feedback and appoints Mopinion as its partner
Omoda
Elodie Janse
Customer Experience Manager
Prins Petfoods improves online customer journey with Mopinion
Prins Petfoods
Romy Kälin
Data & Communications Specialist
Inside the Voice of Customer program of Reale Seguros
Reale Group
Matteo Vassallo
CX Specialist
Recharge.com partners up with Mopinion to strengthen its customer-first strategy
Recharge.com
Angelo Tinella
Director of Customer Experience
Rijksoverheid.nl optimises the user journey with digital feedback
Rijksoverheid.nl
Martijn Warmoeskerken
Team Lead for UX Research & Analytics
Robeco improves the online experience with customer feedback
Robeco
Sanne IJben
CX Manager
Hearing specialist focused on the Voice of the Customer
Schoonenberg Hoorcomfort
Remy da Thesta
Online Manager
How Simpel boosts customer experience using Mopinion
Simpel
Youri Treur
Director E-commerce & Customer Service
Skoda Optimising Overall User Experience
Škoda Auto
How has Spokeo’s VoC program progressed since using Mopinion
Spokeo
Brady Gillerlain
Customer Experience Manager
Spokeo selects Mopinion as its VoC Solution
Spokeo
Brady Gillerlain
Customer Experience Manager
SportScheck conquers the sports industry in the DACH region with Mopinion
SportScheck
Bastian Linder
Head Of User Experience & Customer Service
Squla sets out to increase newsletter engagement with user feedback
Squla
Olivier Somer
Loyalty Manager
Why Stedin’s website is ‘powered’ by Mopinion feedback
Stedin
Sjoerd Hartman
Product Owner
How SUPER RTL keeps a pulse on user satisfaction
Super RTL
Daniel Haupt
Product Owner
The Economic Board’s kick off with Mopinion software
The Economic Board
Anne Kregting
Content Specialist
TomTom - Customer Case Study
TomTom
Remko Strik
How Topicus maximises their products with digital feedback
Topicus
Max de Rooij
Data Analyst
Translink provides a seamless online experience with customer feedback
Translink
Milou van Hagen
CX Advisor
Travix revamps digital feedback programme worldwide using Mopinion software
Travix International
Benjamin Groenewoud
Product Owner CRO
How TUI leverages a multichannel digital feedback solution
TUI
Rosa Diederen
Digital Product Owner
How UNN uses Mopinion feedback to gain insights
United News Network
Sebastian Flach
Team Lead of Customer Care
URSSAF fortifies online VoC program with Mopinion
URSSAF
Vodafone Ireland drives customer focused obsession across its digital channels
Vodafone
Fran Jordan
Design & Content Chapter Lead
Improving and Tracking Online Customer Satisfaction
Volkswagen
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