Case Study: NCSA achieves faster user research and better product insights with Mopinion

How NCSA builds better products with user feedback

NCSA, the largest collegiate athletic recruiting marketplace, connects athletes and coaches through online tools and personalized support. To keep its platform user-friendly and at the forefront of digital innovation, NCSA needed continuous, real-time customer feedback across web and mobile that could be deployed and targeted without developer involvement.

By adopting Mopinion, NCSA can quickly launch customizable surveys on specific pages/screens, toggle them on or off, and collect unlimited responses in a central dashboard. This capability streamlined recruiting users for in-depth interviews, increased interview show rates, saved time, and delivered actionable insights that help the product team iterate faster and improve the user experience.

NCSA

Angie Truby

Consumer Insights Manager