LinkedIn
Facebook
Youtube
X
Visit WebsiteBusiness is blooming for 1-800-Flowers.com
1-800-Flowers.com
Amit Shah
President
Slack
Slack is building the platform that connects teams with the apps, services, and resources they need to get work done. Launched in 2014, Slack is the fastest growing business application in history. Millions of people around the world use Slack to bring their teams together, make sense of their work, and drive their business forward.
Case Studies
Showing 173 Slack Customer Success Stories
Accent Group’s support agents deliver top-notch customer experiences with Slack
Accent Group
Michelle Yanez-Olivares
Head of Customer Experience
Ad Hoc uses Slack to drive digital transformation for government agencies
Ad Hoc
Danny Chapman
Creative Director
Airwallex rapidly scales its culture and syncs with global partners in Slack
Airwallex
Jack Zhang
Co-founder and Chief Executive Officer
Driving client service excellence: Slack powers AlphaSights’ success
AlphaSights
Bee Patel
Director of Marketing Communications
How Ambit evolved on Slack
Ambit
Blair Woods
Chief Technology Officer
Amplifon X simplifies and accelerates its digital innovation strategy with Slack
Amplifon X
Antonio Curci
Global Director
Askul revolutionizes internal communication with Slack
Askul
Yosuke Uchiyama
Chief Technology Officer
Unifying product experience and company culture at Autodesk
Autodesk
Guy Martin
Director
Bringing the ideal suitcase to market with Slack
Away
Stephanie Korey
Co-founder
Expanding a media company’s brand awareness with Slack
Bauer Xcel Media
Julian Wagner
Senior Architect
Beautifying the world with a wink and smile (and Slack)
Benefit Cosmetics
Emily Dybwad
Digital Marketing Manager
Bolt uses automation for a human and efficient workplace
Bolt
Janis Sadinovs
Head of People
Slack champion Mathis Bogens unlocks companywide productivity, efficiency and culture in Slack
Bolt
Mathis Bogens
Head of Internal Communications
Improving collaboration with Slack
British Broadcasting Corporation
With Slack’s Workflow Builder, Canva’s finance team turns to async standups and saves 63.75 hours a week
Canva
Chantal Plank
Procurement Operations
How Canva uses Slack to scale a global graphic design platform to over 40 million people each month
Canva
Liz McKenzie
Global Head of PR and Communications
Canva champions its productivity platform to sustain staggering growth
Canva
Chantal Plank
Procurement Operations
Capital One promotes innovation to stay on the cutting edge of banking
Capital One
Fred Love
Director of Unified Communications
Cars Commerce revs up its expansion efforts with Slack
Cars Commerce
Katie Helgesen
Director of Revenue Strategy and Operations
Cityscoot mobilises 7,000 electric motor scooters 24/7 in Slack
Cityscoot
Alexis Marcadet
Growth Manager
Cloudsmith streamlines software development by practicing what it preaches
Cloudsmith
Glenn Weinstein
Chief Executive Officer
Slack helps Cole Haan bring new footwear to market faster
Cole Haan
Marsha Kublall
Vice President of Corporate Strategic Planning and Investor Relations
How Slack helps Coles work four times faster, transforming the customer retail experience
Coles
Patrik Mihailescu
Senior Engineering Manager
Credit Saison adopts a digital HQ to empower its people and partners
Credit Saison
Kazutoshi Ono
Chief Technology Officer and Chief Information Officer
How Slack transformed a credit union set in the Last Frontier
Credit Union 1
Jessica Gallagher
Director of Corporate Communications
Culture Amp uses Slack to put culture first, both internally and for 3,000+ clients
Culture Amp
Damian Fasciani
Director of Technology
Cvent powers world-class events with help from Slack
Cvent
Rachel Andrews
Director of Meetings and Events
Never skipping a beat with Slack
Deezer
Romain Lods
Tech Team Builder
Deliveroo turns food delivery into a data-driven enterprise with Slack
Deliveroo
Will Sprunt
Chief Information Officer
Deliveroo feeds frontline healthcare workers with Slack as its productivity platform
Deliveroo
Craig Foster
Director of Global Enterprise Account Management
Difrent passes the test with flying colors
Difrent
Randal Whitmore
Head of Growth
6x faster support Emoji-triggered Slack workflows at Domain
Domain
Gareth Bernie
Operations Support Manager
Dow Jones levels up cross-functional collaboration with Slack
Dow Jones
Rossa Shanks
Former Chief Marketing Officer
How Slack keeps Envato’s workers engaged and productive
Envato
Natalie Firth
Global People Experience and Talent Director
Everlane & Happy Returns elevate customer service with Slack
Everlane
Brian Alenduff
Digital Product Manager
Expedia Group sets the tone for an inclusive future of work
Expedia Group
Chris Burgess
Vice President of Developer Experience
Fabernovel drives innovation and agility with Slack
Fabernovel
Stéphane Distinguin
Chief Executive Officer & Founder
Fandango creates a blockbuster movie experience with Slack
Fandango
Rema Morgan-Aluko
Director of Software Engineering
How Fastly uses Slack to wow enterprise customers
Fastly
Kim Ogletree
VP of Customer Success
Faster real-time coverage from the field to the fans
Fox Corporation
John Herbert
Chief Information Officer
Free Now moves collaboration into the fast lane with Slack
Free Now
Sarah Sellner
Senior Communications Manager
Fueled by efficiency and culture, Freecharge pioneers neobanking
Freecharge
Rahul Kotian
Principal DevOps Engineer
How Slack speeds up Freecharge’s product release cycles
Freecharge
Sanjay Jain
Chief Technology and Product Officer, DBAT
Grab takes back hundreds of thousands of productivity hours with Slack
Grab
Daniel Foo
Head of Grabber Technology Solutions
How Grammarly improves the world’s writing with help from Slack
Grammarly
Kelli Meador
Senior Manager of Marketing Operations
Scaling innovation GWI’s use of Slack for fast growth
GWI
Vic Miller
VP of PR and Communications
Gymshark presses delete on email and goes all-in with Slack
Gymshark
Richard Boon
Tech Support Manager
Slack Visionary of the Year Laszlo Korsos seeks to democratise the recruiting process in Slack
HeadRace
Kevin Brinig
Co-Founder and COO
How Slack helps Hearst deliver clickable content in the digital age
Hearst Magazines
Zack Packer
Product Director
Delighting home cooks and uniting global teams with Slack
HelloFresh
Nuno Simaria
Chief Technology Officer
How Slack helped HubSpot scale its award-winning culture
HubSpot
Ellie Botelho
PR Manager
How the engineering team at ibm uses slack throughout the development lifecycle
IBM
Thomas Lawless
Senior Software Engineer
On the cutting edge of innovation and excellence
IBM
Jennifer Quinlan
Managing Partner, iX Americas Leader – Customer and Experience Transformation
Idee per Viaggiare soars into the future with Slack, redefining travel experiences
Idee Per Viaggiare
Fabrizio Mainini
CRM Project Manager
How iFood used Slack to transform HR processes and supercharge team collaboration
iFood
Jonas Zappa
Product Manager
InboundCycle streamlines and optimises processes with Slack
InboundCycle
Anna Campins
Director of Process Improvement
How Slack helps Influx to scale virtual-first support teams across nine countries
Influx
Alex Holmes
Chief Growth Officer
How Inter modernises its operations with Slack and AI
Inter
Lucas Caputo
IT Governance Analyst
Connecting teams to support 50 million customers around the world
Intuit
Pam Whitmore
Group Manager, IT
Support agents at Intuit QuickBooks increase customer satisfaction by 12% with Slack
Intuit
Omer Khan
Former Digital Lead for Customer Success
How Iress solves customer issues 4 times faster with Slack
IRESS
Andrew Walsh
Chief Executive Officer
Slack helps itrinity turn great ideas into global success
itrinity
Kiril Bunin
Chief Marketing Officer
How global agency The Jacky Winter Group fields and delivers briefs on a 24-hour workflow
Jacky Winter Group
Bianca Bramham
Managing Agent and Producer
Mast-Jägermeister SE blends tradition and innovation with Slack
Jägermeister
Matthias Schirmag
Head of Global IT Network and Communication
Slack contributes to Jägermeister’s corporate goals
Jägermeister
Andrea Ostheer
Manager of Global Corporate Communications
Keeping prices low and customers happy
Jet.com
Jack Hanlon
VP Analytics
Slack’s developers of the year, Igor Gaidaichuk and Justas Belevicius, build innovative apps for KAYAK
KAYAK
Igor Gaidaichuk
Engineers
Kin + Carta unites its global team with Slack
Kin + Carta
Graham Halling
Director of Consulting
How Kiva uses Slack to fund microloans for global good
Kiva
Kathy Guis
Vice President of Investments
How Kokuyo used Slack to achieve 138% year-over-year sales growth
KOKUYO
Kotaro Kiyota
Business Promotion Unit Expert, Global Stationery Division, Business Promotion Office
Powering one of the UK’s largest digital platforms for mental health with Slack
Kooth
Annie Meharg
Chief Commercial Officer
Le Wagon scales one of the world’s best coding bootcamps with Slack
Le Wagon
Sébastien Saunier
Co-Founder and Chief Technology Officer
With YoY growth up by over 800%, Slack helps LetsGetChecked to collaborate at scale
LetsGetChecked
Javier de Vega Ruiz
Chief Software Engineer
Modernising how teams communicate
Liberty Mutual
LOTTE ON scales its digital HQ to empower employees to do their best work
LotteON
Lee Jae-hoon
Head of Platform Division
Mission-critical sales work at Lyft Business
Lyft
Tyler Lefeber
Senior Strategic Account Executive
How Macquarie’s Banking and Financial Services Group enhanced employee connectivity and accelerated delivery velocity
Macquarie
Michelle Perera
Head of Delivery
Fast-growing ManoMano uses its digital HQ to stay agile and innovative
ManoMano
Fabien Lemarchand
ManoMano
Marriott Digital Services delivers world-class customer service with the combined power of Slack and Salesforce
Marriott Digital Services
Lori Drake
Senior Manager, Business Support
How Slack became the operational glue of McLeod Cranes
McLeod Cranes
Scott McLeod
Managing Director
To democratise e-commerce, Meesho solves issues in hours, not days
Meesho
Shikhar Saxena
Group Product Manager
Slack is the tool we use to solve problems together
Metro Markets
John Bettiol
Chief Technology Officer
MTA New York City Transit moves transport forwards with Slack
Metropolitan Transit Authority
Sarah Meyer
Chief Customer Officer
How NatWest’s Mettle uses Slack to give customers seamless service
Mettle
Rachel Booth
Co-Founder and Senior Product Manager
MiQ supports and celebrates its employees with Slack integrations
MiQ
Yuva Rajesh
Lead System Engineer
Space-Age Software Development All In One Place
NASA
With Slack, Nexomics delivers faster cancer test results for patients
Nexomics
Anna Korczynski
Molecular Haematologist
Nine’s publishing division breaks news faster with Slack
Nine
Damian Cronan
Chief Technology Officer
How Slack became Nine’s productivity platform and helped rewrite its culture story
Nine
Damian Cronan
Chief Technology Officer
With Slack, Northwestern Mutual drives automation and innovation to redefine the financial services industry
Northwestern Mutual
Ross Rondeau
Assistant Director, Software Engineering
NTT Docomo revolutionises its infrastructure and culture with Slack
NTT Docomo
Takuya Nakamura
Cloud Solutions Manager, Innovation Management Department
Shipping new releases and your groceries faster
Ocado Technology
Clifford Bailey
Head of Ocado Technology
Technology pioneer Ocado Group facilitates intuitive remote work from its productivity platform
Ocado Technology
Steve Bottomley
Group IT Director
How OneOncology drives innovation in community oncology with Slack
OneOncology
Davey Daniel
Chief Medical Officer
Onfido takes internal communication to the next level with Slack
Onfido
Chloe Dean
Customer Success Manager
How OpenAI connects with customers and expands ChatGPT with Slack
OpenAI
Zack Kass
Head of GTM
Opteo doubles productivity by communicating with Slack
Opteo
Guillaume Devinat
Chief Executive Officer
How Oscar Health uses Slack to simplify health care and keep members happy
Oscar Health
Sam Gross
Senior Technical Product Manager
Paramount Global accelerates productivity in Slack to deliver global content to billions
Paramount
Lakshman Nathan
EVP, Chief Information Officer
PEGASUS boosts revenue by 1900% with Slack Sales Elevate and Salesforce
Pegasus
Ukrit Vanagosoom
Deputy Managing Director
Personio is making onboarding smooth, motivating and fun with Slack
Personio
Naomi Reinberger
People Development Specialist
How Plative doubled its upsell opportunity volume with Slack AI
Plative
Miftah Khan
SVP, Head of Professional Services
Kris Lengieza and Procore usher the construction industry into the modern era
Procore
Kristopher M. Lengieza
Vice President of Global Partnerships and Alliances
Procore unlocks the value of ecosystem collaboration with Slack
Procore
Kelli Bonin
Manager of IT Network and Security Operations
Procore’s IT and service teams move work forwards faster with Slack integrations
Procore
Shane Redman
Director of Information Security and Engineering
Procore’s revenue teams accelerate deal cycles with Slack
Procore
Nolan Frazier
Account Executive of Strategic Accounts
Provide is transforming healthcare lending with the help of Slack
Provide
Andrew Bennett
Chief Business Officer
Better service and faster decisions at a global agency
R/GA
Katrina Bekessy
Senior Technology Director
How fintech superstar Razorpay delivers faster customer responses with Slack
Razorpay
Chetty Arun
Director of Design
How RBC Wealth Management is revolutionising client engagement with Slack
RBC Wealth Management
Greg Beltzer
Head of Technology
RE:ACT mobilises military veterans for Covid-19 relief efforts with Slack
RE:ACT
Chris Lyon
Head of Tech and Innovation
Red Ventures fosters an inclusive culture across 100+ brands
Red Ventures
Jonathan Desrochers
Chief Information Security Officer
Revolut streamlines sales operational processes with a productivity platform
Revolut
Matthew Acton Davis
Vice President of Global Sales
Slack Admin of the Year Sheryl Anderson builds a best-in-class Slack culture to drive Rivian forward
Rivian
Sheryl Anderson
Manager, Digital Workplace
Reimagining online education and student engagement with Slack
RMIT Online
Jack Hylands
GM, Strategy and New Product
Roku presses play on Slack as its productivity platform for sales
Roku
Lauren Farber
Head of Business Operations
RBC’s tech teams explore new ways of working with Slack
Royal Bank of Canada
Christopher Higgs
Vice President of Digital Omni and Mobile Technology
How Slack helps Saks to dress its business for success
Saks
Salling Group lays the foundation for a digital future with Slack
Salling Group
Christian Moller Pedersen
Development Team Manager
Schbang - Customer Case Study
Schbang
Pranav Krishnan
Head of Culture and Communication
How SEEK uses Slack to scale its job-matching services worldwide
SEEK
Tania Dastres
Senior Apple System Administrator
Service NSW fortifies government teamwork with Slack
Service NSW
Katie McDermott
Executive Director, Digital Services
Sharesies use Slack as their digital HQ to eliminate barriers for faster incident resolution
Sharesies
Brooke Roberts
Co-founder and Co-CEO and Director
Shipt scales its delivery ecosystem to meet growing demand with Slack
Shipt
Chayse Porter
Senior Director
Shipt uses Slack to connect its workforce and provide the retail industry with a differentiated shopping and delivery experience
Shipt
Chayse Porter
Senior Director
E-commerce platform deploys super bot to enable fuss-free purchases
Shopify
John Arthorne
Production Engineering Lead
Sid Lee boosts efficiency and powers creativity with Slack
Sid Lee
Marc Lalande
Chief Information Officer
SK C&C transforms the service paradigm to unlock productivity with Slack
SK C&C
Joong-Shik Yoon
Group Leader, Hybrid Cloud2 Group
Snowflake boosts sales and crystalises partner relationships with Slack Connect
Snowflake
Marisa Guarino
IT Systems Engineer
SoftBank scales innovation and accelerates growth with open collaboration
SoftBank
Ken Miyauchi
Representative Director and President
Solarisbank speeds up partner communication with Slack
solarisBank
Dennis Winter
Vice President, TechOps
Solaris promotes creativity in this highly regulated industry with Slack
solarisBank
Dennis Winter
Vice President, TechOps
How Splunk uses Slack to make machine data valuable for customers
Splunk
Fred McAmis
VP, Learning and Development
How Sportradar made a winning bet with Slack
Sportradar
Ian Poland
Chief Information Officer
How Spotify boosted ad sales and streamlined operations
Spotify
Alexis Lopez
Manager, Business Operations Tech and Automation
Spotify Advertising harnesses the power of Slack and Salesforce Sales Cloud to increase productivity by 40%
Spotify
Daniel Walsh
Global Head of Business Strategy and Operations
How Spotify harmonises external collaboration in Slack Connect
Spotify
Jennifer Knode
Senior Engineering Manager
Square’s global teams go remote with Slack
Square
Caitlin Walsh
Communications and Policy Manager
Stax helps customers achieve cloud success with Slack
Stax
James Coxon
Chief Product Officer
Straker Translations breaks down information silos with Slack
Straker Translations
Grant Straker
Co-founder and CEO
Stripe’s sales reps forge meaningful client relationships with Slack Connect
Stripe
Jeanne DeWitt Grosser
Head of Americas Revenue and Growth
How Stripe accelerates work with automations in Slack, Sales Cloud and Slack Sales Elevate
Stripe
Jonathan Carter
Manager of Corporate Engineering Automations and Integrations
Scaling feedback from the inside out
SurveyMonkey
Tom Hale
President
How T-Mobile supports over 100 million customers with its productivity platform
T-Mobile
Rasha Alkhatib
Customer Experience Manager
Target integrates Slack to unlock grassroots innovation, collaboration
Target
Sandy Eckstrom
Lead Product Owner for Agile Enablement
TD Ameritrade scales secure collaboration across 10,000 employees with Slack
TD Ameritrade
Justin Valente
Director of Messaging, Mobile and Collaboration Engineering
TELUS successfully scales a remote, high-performance culture
Telus
Hesham Fahmy
Chief Development Officer
Bridging team communication in the newsroom
The Times
Matthew Taylor
Digital Production Editor
TomTom promotes simplicity in Slack to boost enterprise-wide productivity
TomTom
Ricardo Rosa
Director of IT and Digital Workplace
Building a better employee experience with Slack
Trivago
Max Shpirka
Organizational Solutions lead
Powered by its productivity platform, trivago’s teams stay agile and innovative
Trivago
Laura Versiani
Internal Communications
Twitter goes remote and hosts a global all-hands meeting in Slack
Jennifer Christie
Vice President of People
With Slack, Tyro makes payment processing a breeze for small businesses
Tyro
Yvette Mandanas
Chief People Officer
How Up used Slack to build Australia’s first digital bank and earn the love of 340,000+ customers
Up
Chris Aitchison
Head of Technology
The VA collaborates with Built for Zero to end veterans’ homelessness
US Department of Veterans Affairs
Reagan Harvey
Project Manager
How e-commerce unicorn Veepee decreased incidents by 67% with Slack
Veepee
Antoine Millet
Head of IT Operations
Verizon enables productivity from anywhere with a productivity platform
Verizon
Aspi Havewala
Global Head of Digital Workplace
Versent relies on Slack to deliver cutting-edge solutions to customers
Versent
Dean Robinson
General Manager
Vodafone dials up developer innovation and customer capability with Slack
Vodafone
Paul Whyte
Head of Systems Engineering
Wayfair is right at home with Slack
Wayfair
Taylor Keck
Senior Engineer, Enterprise Solutions
With Slack, Gympass gives users access to 50,000+ gyms and 150,000+ workouts
Wellhub
Ralf Aigner
Chief Executive Officer
How Who Gives A Crap uses Slack to serve over half a million customers
Who Gives a Crap
Simon Griffiths
Co-Founder and Chief Executive Officer
Woven Planet is supporting Toyota’s digital transformation as a mobility company with Slack
Woven Planet Group
Jack Yan
Vice President and Head of IT
How X-Team’s culture delivers 98% dev retention
X-Team
Ryan Chartrand
Chief Executive Officer
Faster problem-solving at Xero – for customers and employees alike
Xero
Justine Wallendorf
Partner Marketing Manager
Engagement pioneer Xoxoday seamlessly collaborates with partners
Xoxoday
Srivatsan Mohan
Chief Technology Officer
Year Up deftly pivots to virtual programmes to serve motivated young adults in need
Year Up
Kaysi Valencia
Programme Director
YouTrip relies on Slack as its digital HQ to stay agile and innovative
YouTrip
Kelvin Lam
Chief Operating Officer
The ultimate dispersed workforce teams up with screen sharing in slack
Zapier
Cody Jones
Head of Partnerships
How Zendesk delivers exceptional customer service with Slack
Zendesk
Kelly Ryan
Strategic Account Executive
Revving up marketing campaigns at Zipcar
ZipCar
Lindsay Wester
Senior Brand and Marketing Manager
Zomato, a company based in India transforms online ordering using Slack as its productivity platform
Zomato
Reema Khendry
Senior Programme Manager
No matching case studies
