Case Study: Askul achieves faster, transparent internal communication and saves 365 hours a year with Slack

Askul revolutionizes internal communication with Slack

Askul, a Tokyo-based business and consumer retail enterprise, faced slow, opaque internal communication as teams relied on email—important messages were buried, collaboration lagged, and incident response at distribution centers was time‑consuming. These communication bottlenecks affected engineering, HR recruitment, marketing coordination and operations, limiting the company’s ability to move quickly.

By adopting Slack’s channel-based messaging, integrations and automated alerts, Askul centralized information, sped decision‑making and connected tools across teams. The engineering group (50 people) reclaimed nearly 300 working hours per month, automated fault-prediction alerts saved about 365 hours a year, and companywide use of channels improved transparency, faster incident response and more efficient hiring and marketing coordination.

Askul

Yosuke Uchiyama

Chief Technology Officer