Case Study: SEEK achieves global job-matching scale and faster finance operations with Slack

How SEEK uses Slack to scale its job-matching services worldwide

SEEK, Australia’s leading employment marketplace founded in 1997, expanded rapidly through acquisitions into 18 countries and faced the challenge of unifying diverse teams, systems and processes across its global footprint. As the company scaled, it needed a more agile way to share knowledge, reduce email overload and handle high volumes of routine requests so teams could collaborate effectively and maintain a consistent culture.

SEEK adopted Slack company‑wide — using channels and Zoom integration to connect product and regional teams, and building custom bots like Finbot for Finance and a Jamf bot for device health checks. The result: email traffic fell, stakeholders get faster answers (Finbot turned hours-or-days waits into instant responses and cut routine queries significantly), IT can run quick health checks, and the primary workspace now supports 1,000+ weekly active users sending ~25,000 messages daily — freeing staff to focus on higher‑value work.

SEEK

Tania Dastres

Senior Apple System Administrator