Case Study: Free Now achieves faster, more transparent collaboration with Slack

Free Now moves collaboration into the fast lane with Slack

Free Now, Europe’s leading multi-mobility provider, needed a faster and more transparent way to collaborate as it expanded across countries and supported remote teams. Before Slack, the company relied on Skype and email, which created administrative overhead and slowed communication. Slack became Free Now’s central communication platform, helping teams stay aligned and connected.

Using Slack, Free Now implemented dedicated channels, app integrations, custom apps, and Slack Connect to streamline incident response, approvals, onboarding, HR support, and partner collaboration. With Slack, the company reduced manual work, sped up internal approval processes, and improved efficiency across teams; for example, its custom webinar app automated Zoom link creation and cut errors, while Slack Connect now supports collaboration with 40 partner organizations.

Free Now

Sarah Sellner

Senior Communications Manager