Case Study: Culture Amp achieves a culture-first, transparent and agile workplace with Slack

Culture Amp uses Slack to put culture first, both internally and for 3,000+ clients

Culture Amp, an Australia-based employee experience and analytics company serving 3,000+ organisations, needed a way to keep culture, alignment and leadership visibility across four offices and multiple time zones. As a growing, globally distributed team, they faced challenges around transparency, fast cross-functional collaboration, onboarding and staying connected during crises like the COVID-19 pivot to remote work.

Culture Amp adopted Slack in 2015 and standardized channel naming, used Slack Connect for partners, and integrated tools like Google Drive/Calendar, Jira and PagerDuty. The platform enabled faster, more transparent collaboration, improved stakeholder management and incident response, embedded new hires immediately, amplified recognition through Props and club channels, and allowed the company to shift to remote work within 30 hours while maintaining culture and leadership visibility.

Culture Amp

Damian Fasciani

Director of Technology