Case Study: Revolut achieves streamlined sales operations and improved productivity with Slack

Revolut streamlines sales operational processes with a productivity platform

Revolut, the fintech company, needed a better way to manage rapid growth while building a new sales organization during the pandemic. As it onboarded nearly 1,000 remote salespeople globally, it turned to Slack to help its distributed teams collaborate asynchronously, stay aligned, and preserve company culture.

Slack implemented custom workflows and dedicated channels to route sales questions and customer issues, reducing operational noise and improving sales enablement. The result was faster onboarding, better cross-team coordination, and less time lost to meetings — Revolut estimated that each half-hour all-hands call in sales cost about 10 weeks of sales time, making Slack a key driver of productivity gains.

Revolut

Matthew Acton Davis

Vice President of Global Sales