Case Study: MiQ achieves streamlined global collaboration and employee engagement with Slack

MiQ supports and celebrates its employees with Slack integrations

MiQ, a global programmatic media partner for marketers and agencies, needed to replace fragmented internal communication, reduce email overload, and connect teams across time zones as it expanded worldwide. To streamline work and keep employees aligned, MiQ adopted Slack and built it into its core communication and collaboration platform.

Using Slack and its integrations, MiQ connected tasks, reminders, calendars, HR tools, performance management, and IT workflows, while also using Huddles, Clips, and Slack Connect for global teamwork and vendor collaboration. **Slack** helped MiQ speed up support, automate ticket handling, improve engagement and recognition, and simplify onboarding; the company now has 1,200 employees worldwide, 85 Slack Connect channels, and has built over 100 internal apps, with faster responses and less back-and-forth than its old email-based process.

MiQ

Yuva Rajesh

Lead System Engineer