Case Study: Straker Translations achieves greater global collaboration and productivity with Slack

Straker Translations breaks down information silos with Slack

Straker Translations, a global language translation company, needed a better way to connect a fast-growing workforce spread across ten offices and multiple time zones. Before using Slack, the team relied on email and other communication tools that created information silos, slowed collaboration, and made it difficult to manage internal updates and customer work efficiently.

With Slack, Straker Translations centralized conversations, files, apps, and workflows in one productivity platform. Using Slack channels, huddles, polls, workflows, clips, and Slackbot, the company improved transparency, boosted response rates, reduced meetings, and streamlined business processes; it also built a Slack app for customers to submit and track translation projects directly. Straker said Slack’s ROI was clear and that the tool could save the company from having to hire three or four additional staff.

Straker Translations

Grant Straker

Co-founder and CEO