Case Study: Airwallex achieves rapid global scaling and seamless partner collaboration with Slack

Airwallex rapidly scales its culture and syncs with global partners in Slack

Airwallex, a fintech unicorn founded in 2015, faced the challenge of scaling rapidly across 12 global offices and 500+ employees while keeping culture, hiring and partner collaboration aligned and discoverable. Rapid growth created friction in recruiting, onboarding and multi‑party partnerships, making it harder for new hires and external teams to access history, share updates and act quickly.

Airwallex adopted Slack and Slack Connect plus integrations like Google Drive, Lever, Zoom, JumpCloud and BambooHR to centralize communication with role‑ and partner‑specific channels, automated provisioning and a single onboarding hub. The result: faster, more consistent hiring and onboarding, streamlined partner workflows and customer referrals, quicker incident response and a more open, transparent culture that supports global scale.

Airwallex

Jack Zhang

Co-founder and Chief Executive Officer