Case Study: Xoxoday achieves seamless partner collaboration and transparency with Slack

Engagement pioneer Xoxoday seamlessly collaborates with partners

Xoxoday is an award-winning engagement platform that helps companies build scalable rewards programs used by over 1,500 clients in 75 countries and 2 million end users. The business depends on tight collaboration with many freelancers and third‑party partners, but email and ad hoc communication created silos and security challenges that slowed projects and made external coordination difficult.

To solve this, Xoxoday adopted Slack Connect and centralized partner and internal workflows in channel-based workspaces, integrating tools like Jira, PagerDuty and Google Calendar and launching the Empuls recognition app in Slack. The result: secure, transparent collaboration with fewer roadblocks, faster issue resolution, greater accountability, and a stronger, more connected culture across internal teams and external partners.

Xoxoday

Srivatsan Mohan

Chief Technology Officer