Case Study: Procore accelerates deal cycles and boosts customer success with Slack

Procore’s revenue teams accelerate deal cycles with Slack

Procore, a software platform built for the construction industry, needed a faster, more connected way to run enterprise sales across sales, customer success, marketing, partners, and external consultants. Using Slack alongside Salesforce, Procore aimed to break down silos, improve collaboration, and speed up deal cycles and customer support.

Slack helped Procore create a digital HQ for Sales with channels and Slack Connect, enabling real-time collaboration with internal teams and more than 100 partners. With the Slack and Salesforce integration, Procore saved account executives 4–6 hours per week, reduced sales cycles by 15–20%, and cut response times from two days to five minutes, while also speeding onboarding and customer implementation.

Procore

Nolan Frazier

Account Executive of Strategic Accounts