Case Study: Canva achieves scalable hybrid collaboration and saves 63.75 finance hours per week with Slack

Canva champions its productivity platform to sustain staggering growth

Canva is a global visual communications platform used by 85 million monthly active users across 190 countries that doubled its headcount to about 2,500 while scaling rapidly. As the company shifted to a hybrid workplace during the pandemic, leaders needed to maintain alignment, preserve culture, and speed decision-making across a widely distributed team.

Using Slack as its digital HQ since 2016 — with Workflow Builder, Slack Connect and integrations like Sentry, Jira Cloud and Disco — Canva automated routine work, streamlined external collaboration and kept culture alive. The finance team now saves 63.75 hours a week, developers detect and resolve issues faster and automate Jira requests, and the company logged 14,000 #kudos messages in 2021, earning Slack’s Digital HQ Excellence Award (Australia).

Canva

Chantal Plank

Procurement Operations