Case Study: Deliveroo achieves one million free meals delivered to healthcare workers with Slack

Deliveroo feeds frontline healthcare workers with Slack as its productivity platform

Deliveroo, the London-based food delivery platform, faced the challenge of rapidly organizing a large-scale community response at the start of the Covid-19 pandemic. Using Slack as its productivity platform, the company set out to deliver 500,000 free meals to frontline hospital workers while coordinating a fast-moving effort across remote teams, restaurant partners, and hospitals.

With Slack, Deliveroo created the #feedingthefrontline channel to share ideas, add volunteers quickly, and keep key information pinned and accessible for everyone involved. Slack helped Deliveroo streamline collaboration, maintain morale, and manage logistics at scale, ultimately enabling the company to surpass its original goal and deliver more than one million free meals to frontline healthcare workers across London.

Deliveroo

Craig Foster

Director of Global Enterprise Account Management