Case Study: Stripe achieves greater productivity and faster sales operations with Slack

How Stripe accelerates work with automations in Slack, Sales Cloud and Slack Sales Elevate

Stripe, the global payments company, needed a way to reduce time lost to switching between tools and manual work across its teams. It chose Slack as its intelligent productivity platform, using Slack’s integrations, Workflow Builder, and custom apps to streamline operations, automate routine tasks, and improve collaboration across employees, partners, and sales teams.

With Slack, Stripe automated onboarding, request handling, and other standardized workflows, and connected Slack with Salesforce Sales Cloud through Slack Sales Elevate so reps could update CRM data directly in Slack. Stripe says these automations save its people operations team thousands of hours of manual work each month, while sales teams gain faster decision-making, cleaner data, and better visibility into deal progress and forecasts.

Stripe

Jonathan Carter

Manager of Corporate Engineering Automations and Integrations