Case Study: Cars Commerce achieves faster, more efficient collaboration and expansion with Slack

Cars Commerce revs up its expansion efforts with Slack

Cars Commerce, an automotive retail platform focused on simplifying car buying and selling, needed a better way to support cross-team collaboration, manage Salesforce and MuleSoft integration complexity, and improve data quality during a major consolidation effort. The company turned to Slack, using its productivity platform, Workflow Builder, Slack Connect, Enterprise Grid, and Slack Atlas to connect teams and systems more effectively.

With Slack, Cars Commerce centralized workflows, streamlined Salesforce help requests, and sped up OEM and revenue operations support through automated forms, notifications, and asynchronous collaboration. The company also migrated an acquired company’s Slack workspace in just six days, and nearly 70% of employees now regularly use Slack clips and huddles to stay aligned and save time.

Cars Commerce

Katie Helgesen

Director of Revenue Strategy and Operations