Case Study: X-Team achieves 98% developer retention and an energising remote culture with Slack

How X-Team’s culture delivers 98% dev retention

X-Team is a remote-first provider of on-demand engineering teams for brands like Sony, Riot Games and Twitter. Faced with the challenge of uniting and energizing a global community of highly sought-after developers, X-Team needed a way to create belonging, spark daily engagement and retain talent without a physical office.

They made Slack the company hub—using channels, personal journals and integrations (Jira, invoicing, HR tools) to centralize work and reduce context-switching—and layered a gamified culture (Seasons, Houses, The Arena, coin rewards and redeemable perks) to drive connection and motivation. The result: streamlined workflows and stronger alignment plus industry-leading people metrics — about 98% retention and ~97% employee satisfaction — that help X-Team win and keep top engineering talent.

X-Team

Ryan Chartrand

Chief Executive Officer