LinkedIn
Facebook
Youtube
X
Visit WebsiteAAA Carolinas is driven to provide the best member experience with Salesforce Architects
AAA Carolinas
Richard Sexton
Chief Marketing Officer
Salesforce Marketing Cloud
Salesforce Marketing Cloud is part of the Salesforce Customer Success Platform, a set of cloud-based applications for sales, service, marketing, and more. Marketers don’t require IT experts to set up or manage their digital marketing solution. Simply log in and start increasing consumer engagement that leads to real results. Salesforce digital marketing software allows connect interactions from any channel or device, and combine customer data and behaviors to create real-time relevant communication.
Case Studies
Showing 119 Salesforce Marketing Cloud Customer Success Stories
ABB is connecting with customers better than ever before by pioneering industrial digitalization
ABB
Ulrich Spiesshofer
Chief Executive Officer
Leveling up on customer service with Salesforce
Activision
Robert Schmid
Cheif Information Officer
How adidas stays a step ahead with Salesforce
Adidas
Jacqueline Smith-Dubendorfer
VP, Digital Experience Design
ADP reps make every moment a selling moment with Salesforce
ADP
Mike Capone
CIO & CVP of Product Development
Retailer Aldo blazes a new path to customers with 1-to-1 communications
ALDO
Amy Stern
Global Vice President of Human Resources
AAUM breaks silos and drops membership acquisition costs by 50%
Alumni Association of the University of Michigan
Andre Zoldan
Senior Director of Technology
American Express is redefining customer service for the 21st Century with Salesforce
American Express
Susan Sobbott
President of Global Corporate Payments
The American Red Cross delivers vital services with Salesforce
American Red Cross
Gail McGovern
President and Cheif Executive Officer
ASU drives innovation across campus with Salesforce
Arizona State University
David Burge
Executive Director of Admission Services
How personalization helped ASU boost recruitment and strengthen student relationships
Arizona State University
Lisa Pershing
Member of the Admissions Services Information Team
Stronger customer connections help astara increase turnover by 300%
astara
Jorge Navea
Chief Executive Officer
Aston Martin gears up for growth with Salesforce
Aston Martin
Andy Palmer
President and Chief Executive Officer
Create fans for life. See how the AFL is growing engagement
Australian Football League
Rob Pickering
Former General Manager of Technology and Chief Technology Officer
AXA knows what customers need before they need it with Salesforce
AXA
Darrell Sansom
Chief Customer & Innovation Officer
How the healthcare provider turns disparate data into a complete patient view at scale
Baptist Health South Florida
Val Lopez
AVP, Marketing Operations
Bespoke Collection - Customer Case Study
Bespoke Collection
Paul Leary
President & Partner
Brunello Cucinelli elevates humanity and economic dignity with fashion
Brunello Cucinelli
Brunello Cucinelli
Communications & Digital Director
CareerBuilder - Customer Case Study
CareerBuilder
Lindsey Nelson
Vice President of Sales Productivity
Casey’s personalizes messaging 30x faster with real time data
Casey’s
Art Sebastian
VP of Digital Experience
CBT Nuggets delivers personalized training with Premier+ Success
CBT Nuggets
Cara Conner
Salesforce Developer
Change.org empowers users to make a difference with the help of Marketing Cloud
Change.org
Alice Cornell
Director of Email Deliverability
The need for a connected journey for those with hearing loss
Cochlear
Chris Smith
Cheif Executive Officer
College for America at Southern New Hampshire University is modernizing higher education for working adults
College for America
Brian Peddle
Chief Technology Officer
Conagra grows iconic brands with Salesforce and Google
ConAgra
DeLu Jackson
Vice President of Precision Marketing
DAVIDsTEA brings more people their perfect blend with Salesforce
DAVIDsTEA
Damon Sloane
Vice President, Ecommerce
Design Within Reach expands its brand with a personalized approach
Design Within Reach
John Edelman
Cheif Executive Officer
DonorsChoose connects passionate people to classrooms in need with Salesforce
DonorsChoose.org
Charles Best
Cheif Executive Officer & Founder
Eurostar keeps the customer experience on track with online apps, social conversations, and 360-degree profiles
Eurostar
Simon Shaw
Head of Customer Contact Strategy
Farmers Insurance® finds the right path forward with Salesforce
Farmers Insurance
Jeff Dailey
Chief Executive Officer
FedEx grows shipping revenue with unified B2B data in one view
FedEx
Angela Straub
Director of Solutions, Enterprise Customer, Platform, and MDM
Federal Home Loan Bank of Atlanta is a Trailblazer, Empowering Employees to Empower Communities
FHLBanks
Scott Brennan
Director of Sales
The Financial Times scoops the competition in the digital age
Financial Times
Christina Scott
Chief Information Officer
Fisher & Paykel elevates service to match the luxury of its products
Fisher & Paykel
Rudi Khoury
EVP, Marketing and Digital Transformation
Don’t wait years for results – see how Ford is reinventing itself fast
Ford
Ted Cannis
CEO
Formula 1 boosts fan satisfaction to 88% by making every second count
Formula 1
Matthew Kemp
Senior CRM and Customer Operations Manager
How FOX Sports transformed event production operations
Fox Sports
Gina Porretti
Senior Vice President, Studio Operations
An innovator in financial services transforms into a leader in software technology
GE Capital
John Sabino
SVP of Commercial Excellence
General Mills triples engagement with data and AI
General Mills
Heather Conneran
Director
Grupo Globo boosts sales by 209% by maximizing platform performance
Globoplay
Samuel Dall’Agnol
IT Director
Grammarly increases plan upgrades by 80% with sales and marketing AI
Grammarly
Kelli Meador
Senior Manager of Marketing Operations
Grubhub delivers a 21% sales productivity increase with Sales Cloud
GrubHub
Maegan Rolando
Director of Merchant Supply Strategy and Operations
Peek under the hood at H.R. Owen and find out how automation put it in the fast lane to success
H.R. Owen
Brett Ward
Chief Technical Officer
How personalization has helped boost Heathrow’s digital revenue by 30%
Heathrow
John Holland-Kaye
Former CEO
Herman Miller uses Salesforce to become more solution-centric and build deeper customer relationships
Herman Miller
Mary Stevens
SVP of Global Marketing
Holmes Murphy saves time and millions with automation
Holmes Murphy
Andy Smith-Jones
Salesforce Solutions Architect
How Humana uses data to bring patients back to the doctor
Humana
Chris Walker
Associate Vice President, Engagement Marketing
Intuitive Surgical redefines patient care with connected robots
Intuitive Surgical
Christopher Hoster
Head of Center of Excellence
John Lewis Partnership enriches the customer experience with data
John Lewis Partnership
Libby Hickey
Tableau Product Manager
Kawasaki Engines substantially boosts CSAT scores with Salesforce
Kawasaki
Tony Gondick
Senior Manager, IT Business Strategy
Audience Studio Helps the Kellogg Company Reduce Wasted Spend and Drive New Value
Kellogg’s
Kimberly Clark - Customer Case Study
Kimberly Clark
Mike McCranie
Global Director Information Technology
Kimpton Hotels & Restaurants gives personal service even more personality with the help of Salesforce
Kimpton Hotels & Restaurants
Kathleen Reidenbach
Senior Vice President of Marketing
KLM Royal Dutch Airlines - Customer Case Study
KLM Royal Dutch Airlines
Viktor van der Wijk
Director of Digital Marketing at Air France KLM
Collaboration is a beautiful thing for L’Oréal
L’Oreal
Barry Gilmore
Cheif Information Officer
Lilly discovers a healthier future with Salesforce
Lilly
Mike Meadows
Chief Technology Officer
Maersk Line makes waves with greater digitalization and personalization
Maersk
Dave Strain
Head of Commercial Projects and IT Portfolio
Mahou Moves Beer Lovers to the Bars Through Multichannel Marketing
Mahou San Miguel
Leticia Juristo
Digital Intelligence Marketing Manager
One platform, more wishes Make-A-Wish harnesses data to change lives
Make-A-Wish
Teresa Duran
Chief Information Officer
Manheim boosts Salesforce adoption and productivity with Accelerators
Manheim
Megan Smith
Senior CRM Campaign Manager
McLaren Racing uses data and AI to drive up fan engagement
McLaren Racing
Zak Brown
Chief Executive Officer
Mercedes-Benz’ latest focus: perfecting the customer experience — not just in the car
Mercedes Benz
Ola Källenius
Chief Executive Officer
Michelin is collaborating with customers to drive superior service now and down the road
Michelin
Eric Chaniot
Chief Digital Officer
How MillerKnoll uses sustainability data to impact everything from products to the planet
MillerKnoll
Gabe Wing
Director of Sustainability
Pacers Sports & Entertainment uses digital to champion its global NBA brand
Pacers Sports and Entertainment
Derek Throneburg
VP of Customer Insight and Engagement
Pacific Life enhances customer engagement across its U.S. retail businesses
Pacific Life
Adrian Griggs
Chief Operating Officer
Community Cloud helps Papa Murphy’s franchises perfect their recipe for success
Papa Murphy’s
Jenni Doyle
Director of Information & Technical Services
Paris 2024 goes for gold with personalized emails for 8M fans
Paris 2024
Marie-Alicia Delfour
Customer Relations Manager
Pernod Ricard boosts innovation with Salesforce
Pernod Ricard
Alexandre Ricard
Chief Executive Officer
Salesforce helps Philips stay light years ahead of the competition
Philips
Jeroen Tas
Chief Executive Officer Informatics Solutions and Services Philips Healthcare
Piedmont Healthcare prescribes stronger bonds with patients and physicians
Piedmont Healthcare
Andrew Chang
Executive Director of Marketing and Physician Outreach
Pirelli gets proactive with data
Pirelli
Andrea Casaluci
Chief Executive Officer
POC accelerates innovation and gives revenue a lift
POC
David DeMartini
Chief Marketing and Digital Officer
Ponce Bank enhances experiences with a 360 degree view of customers
Ponce Bank
Carlos Naudon
Chief Executive Officer
Priority Health creates personalized experiences with Salesforce
Priority Health
Stella Michael
Director of CRM Platforms
PSA Peugeot Citroën Uses Data to Customize Content Delivery and Fuel the Consumer Journey
PSA Peugeot Citroen
Samir El Hammami
Project Manager, Digital Data Marketing
RBC Wealth Management wows new clients with onboarding in 24 minutes
RBC Wealth Management
Greg Beltzer
Head of Technology
RecruitMilitary boosts advertising to help more veterans find employment
RecruitMilitary
Talmadge Zipperer
Vice President, Enterprise Systems
How nonprofits can boost efficiency with AI-driven insights
Riley Children’s Health
Samantha Lame-Farley
Manager, Fundraising Data Analytics
Room & Board makes recommendations intelligent with Marketing Cloud
Room & Board
Kimberly Ruthenbeck
Director of Web experience
Saje Natural Wellness boosts growth by reinventing the customer experience with Salesforce
Saje
Kellie Sawkins
Director of Digital
Santander UK sets up businesses for global success with Salesforce
Santander UK
John Carroll
Head of International and Transactional Banking, Corporate and Commercial Banking
Schneider Electric uses Salesforce to power its customer experience
Schneider Electric
Jean-Pascal Tricoire
Chairman & CEO
Simplyhealth cuts email response times by up to 90% to transform customer support
Simplyhealth
Tim Gogh
Chief Technology Officer
SiriusXM builds personalized listening experiences with Data Cloud
SiriusXM
Mike Amsel
SVP, Growth
Small Business British Columbia launches a platform to help businesses thrive
Small Business British Columbia
Joshua Ludgate
Chief Operating Officer
Solvay is doing big things growing small-volume sales
Solvay
Georges Houtappel
Senior Vice President of Marketing and Business Development
Sonos creates connected customer experiences to amplify relationships
Sonos
Patrick Spence
CEO
Automation keeps Spotify's ad business growing year over year
Spotify
Dan Walsh
Global Head of Business Strategy & Operations
SureFlap opens the door to greater growth with Salesforce
SureFlap
Nick Hill
Founder & Chief Executive Officer
Susan G. Komen® helps 600% more patients with Health Cloud
Susan G. Komen
Rick Aranson
Senior Director, Mission Operations
Salesforce keeps Sysco on the road to growth
Sysco
Wayne Shurts
Chief Technology Officer
How T-Mobile finds the right path forward
T-Mobile
John Legere
Cheif Executive Officer
Better business practices = happier customers: 5 tips from T-Mobile
T-Mobile
Marti Walsh
Senior Marketing Manager
Texas Tech maximizes retention and graduation rates with Salesforce
Texas Tech University
Rachel Jackson
Managing Director of Retention Management and Innovation
The Adecco Group connects 1:1 with each job seeker with Agentforce
The Adecco Group
Greg Shewmaker
Senior Vice President of Global Operations and AI
Connected data enables leaders and programs at World Economic Forum
The World Economic Forum
Abdel El Yahiaoui
Head of Engineering
Thnks unifies data for 4x productivity boost with Salesforce
Thnks
Brendan Kamm
Co-founder and CEO
Ticketmaster delivers live experiences at scale
Ticketmaster
Justin Burleigh
Chief Product Officer
Going mobile opens doors for field sales
Time Warner Cable
Dave Schwehm
Vice President of Community Solutions
Torani evolves with the times while staying true to its history
Torani
Sylvie Mwila-Jonath
Head of Information Technology
Transamerica Financial Network enhances both its company culture and its bottom line with Salesforce
Transamerica
John Joseph
Vice President, Managing Director
Turtle Bay Resort elevates hospitality with AI-driven personalization
Turtle Bay Resort
Lynette Eugenio
Director of Marketing
Unilever helps its people work with greater passion and purpose with Salesforce
Unilever
Jane Moran
Global CIO
UnitedHealthcare is transforming the member experience to proactive, predictive, and personalized care
UnitedHealthcare
Phil McKoy
Chief Information Officer
Univar creates chemistry with a self-serve, convenient buying experience
Univar
Ian Gresham
Chief Marketing Officer
UNLV reduces support wait times 80% and raises enrollment 10.6%
University of Nevada, Las Vegas
Kivanc Oner
Chief Information Officer
Victor jets ahead with sharper customer and sales insights
Victor
Clive Jackson
Cheif Executive Officer, Founder
Vindis Group is miles ahead of the competition with Automotive Cloud
Vindis Group
Matthew Wootton
Head of Compliance
VMware’s new business takes off on a new marketing platform
VMware
Nick King
Vice President of Cloud Marketing
Vodafone rebuilds Australian brand placing customer at the center
Vodafone
Bill Morrow
Cheif Executive Officer
Audience Studio Helps Vox Media Drive Superior Advertising Performance
Vox Media
Will Won
Revenue Intelligence
Wärtsilä’s digital transformation powers ahead with better customer intelligence, stronger growth, and greater operational efficiency
Wartsila
Sini Spets
Vice President of Business Development
WeddingWire makes a commitment to personalized, customer-focused marketing
WeddingWire
Bart Thornburg
Senior Manager of Email Marketing
WeWork is changing how we work. With Salesforce
WeWork
Rachell Bordoy
Director of Product Operations
Williams-Sonoma, Inc., nurtures lifelong relationships with data
Williams-Sonoma, Inc
Laura Alber
Chief Executive Officer
WR Immigration leveraged Salesforce to raise the bar for legal tech
WR Immigration
Crystal Williams
Director of Technology Innovation
As business heats up, YETI stays cool with Salesforce.
YETI
Matt Reintjes
Chief Executive Officer
Zero Motorcycles revs up performance with Salesforce
Zero Motorcycles
Mike Cunningham
Director of U.S. Sales
No matching case studies
