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Visit Website1-800-Flowers - Customer Case Study
1-800-Flowers
Chris Mccann
President & CEO
IBM iX
IBM iX is a next-generation experience design and digital consultancy. They bring together a unique combination of strategy, consulting, creative and design, analytics and systems integration capabilities to create and deliver personalized experiences at every touch point to drive growth and transform the way individuals engage with brands. IBM iX use disruptive thinking, visioning workshops, and cross-industry expertise to help their clients to imagine the realm of the possible and redefine their company's role in the world. They design a blueprint of the people, processes, and technologies that are necessary to effectively make a business a user-centered organization.
Case Studies
Showing 39 IBM iX Customer Success Stories
Amica Mutual Insurance Company Revolutionizing claims processing with a groundbreaking app
Amica Mutual Insurance
Larry Brown
Claims Innovation Officer
Flying high with a new flight redemption experience
Asia Miles
Atlanta Falcons - Customer Case Study
Atlanta Falcons
How Australians are lending their ears to help native frogs
Australian Museum
Jodi Rowley
Curator, Amphibian & Reptile Conservation Biology
Bank of China - Customer Case Study
Bank of China
BMO Bank of Montreal - Customer Case Study
BMO Bank of Montreal
Jeff Wright
Senior Catalyst
The TALKS at Cannes Lions AI-driven video content gets personal
Cannes Lions
Powering the sales pipeline global marketing on a local level
Centrica Business Solutions
Sam Hoyland
Commercial Operations and Marketing Director
Increasing in-store sales with mobile apps that make showroom shopping as easy as shopping online
City Furniture
Steve Wilder
CFO & CIO
Dalmia Cement - Customer Case Study
Dalmia Cement
DSW - Customer Case Study
DSW
Reinventing digital customer experience through design
du
Dubai Health Authority - Customer Case Study
Dubai Health Authority
Manal Taryam
CEO of Public Health Center
ExxonMobil Fueling mobile payment at the pump
ExxonMobil
Kicking off the FIFA World Cup 2018 season with the Highlight Machine
Fox Sports
Sarah Tourville
SVP of Sports Brand Activations
Japan Airlines - Customer Case Study
Japan Airlines
KLM Open - Customer Case Study
KLM Open
Knorr - Customer Case Study
Knorr
How iOS apps help Lufthansa to ease the flying experience
Lufthansa
Stephanie Abeler
Senior Director Service Factory Ground Operations
Masters - Customer Case Study
Masters
Medtronic Outsmarting diabetes with a cognitive assistant
Medtronic
Amit Singh
IT Director of Digital Platforms
Integrated customer experience for Switzerland’s most popular brand
Migros
Philippe Stuker
Head of Digital Communication
Banking on the first digital lab in the Caucasus region
PASHA Bank
Taleh Kazimov
Chairman of the Executive Board and Chief Executive Officer
Politico - Customer Case Study
Politico
Royal Bank of Canada - Customer Case Study
Royal Bank of Canada
SEFCU Transforming the public website experience
SEFCU
Sherwin-Williams - Customer Case Study
Sherwin-Williams
Reinventing life insurance sales with digital innovation
Siam Commercial Bank
Smart Columbus - Customer Case Study
Smart Columbus
Creating a customer service system for a customer company
Stanley Black & Decker
T-Mobile - Customer Case Study
T-Mobile
Tidy Cats - Customer Case Study
Tidy Cats
Toronto Raptors - Customer Case Study
Toronto Raptors
Accelerating telecom Digital Reinvention through a dedicated design studio
Turkcell
Vodafone New Zealand Creating an engaging digital customer experience
Vodafone
Luke Longney
Digital Channels & Design Lead
how the IBM Garage is helping the German car manufacturer serve customers tailored offers with their landmark app
Volkswagen
Jürgen Stackmann
Member of the Board for Sales
Weston Foods - Customer Case Study
Weston Foods
Wimbledon - Customer Case Study
Wimbledon
Alexandra Willis
Head of Communications, Content and Digital
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