CleverTap B2B Case Studies & Customer Successes

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CleverTap is the leading customer engagement and retention platform that helps brands maximize user lifetime value. With CleverTap, brands can create optimized app experiences and automate campaigns across 11+ messaging channels. The platform makes it easy to analyze, segment, and engage users across mobile and web. Furthermore, create hyper-targeted campaigns that are proven to move customers forward in the lifecycle. Over 10,000 global brands, including Gojek, The Meet Group, MPL, Times Internet, Domino’s, Ooredoo, Ketto, and BookMyShow trust CleverTap to engage and retain their customers.

Case Studies

Showing 142 CleverTap Customer Success Stories

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24me increases tutorial viewership by 6% with CleverTap

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AJIO achieves 4X conversion uplift and 41% higher month-to-month retention with CleverTap

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Akseleran achieves 14% increase in Month 1 retention with CleverTap

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Albo reduces time to first transaction by 94% and gains 168k users with CleverTap

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Allegiant achieves 19% increase in app engagement with CleverTap push campaigns

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Angel Broking achieves unified customer data and seamless customer journeys with CleverTap

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Anthem achieves a 17% increase in transactions with CleverTap

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Apna achieves 30x growth in engaged users with CleverTap

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How aha Gained a 5x Increase in Engagement Using Push Notifications

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AXEL (file-sharing app) doubles retention rates with CleverTap

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Axis Bank achieves a 27% boost in conversions with CleverTap

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Ayopop Achieves 15% Reduction in 90-Day Churn and 26% Active User Growth with CleverTap

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Ayopop Helping Indonesians Pay & Manage Finances Efficiently

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Ballebaazi achieves 25% conversion rate with CleverTap

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How baz doubled new user activation and usage through personalization by leveraging CleverTap

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Fintech app Beblue achieves 96% jump in new active users with CleverTap

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BharatPe doubles CTRs for omnichannel campaigns with CleverTap

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Bibit achieves a 5X boost in engagement and conversion with CleverTap

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BigShyft achieves 30% more job applications with CleverTap

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Black Friday FM achieves 10% jump in app engagement with CleverTap

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Blinkit achieves a 6% retention boost with CleverTap

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Bluestone achieves higher conversion rates and increased revenue with CleverTap

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BookMyShow doubles monthly user activity and increases retention by 25% with CleverTap

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BookMyShow achieves 2x user engagement and 5x CTRs with CleverTap

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BookMyShow achieves record‑breaking sales—76 Avengers: Endgame tickets per second—with CleverTap

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Booky achieves a 36% increase in email open rates with CleverTap

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Boost achieves 5x 90-day retention and 2x MAUs with CleverTap

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Boost achieves 5x customer retention and 2x MAUs with CleverTap

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Brevistay achieves 15% increase in sales and improved retention with CleverTap

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BukuKas achieves 60% increase in new user activation with CleverTap

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Bulbul doubles CTRs and boosts daily order value with CleverTap

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BUMP achieves higher engagement and reduced uninstalls with CleverTap

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Canifa Transforms Customer Engagement in Vietnam with CleverTap’s All-in-One Platform

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Carousell achieves 71% Week 3 retention increase with CleverTap

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Carousell achieves 71% Week-3 retention lift and 4x CTR with CleverTap

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Central Square Foundation boosts parent engagement for early childhood development with CleverTap

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City Club by Soriana achieves 19x increase in active users with CleverTap

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Cleartrip achieves 5x more cross-sells with CleverTap's personalized omnichannel marketing

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Cleartrip achieves hyper-growth and a 25% revenue lift from existing users with CleverTap’s mobile marketing platform

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Cobbles (hyper-local community app) achieves significantly higher user retention and seamless onboarding with CleverTap

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DealsPlus reduces uninstalls by 30% and increases engagement by 10% with CleverTap

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Denver Broncos achieves 8x CTRs and 30x subscription growth with CleverTap

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Dineout achieves 154% GMV growth (2x diners, 3x traffic) with CleverTap

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Dineout achieves improved user retention and 2x push CTR with CleverTap

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Dream11 retains 5x more new users and re-engages 70% of inactive users with CleverTap

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Dream11 achieves exceptional user growth during IPL 2018 with CleverTap

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DSP Mutual Fund achieves 28% MoM boost in average daily purchases and faster hyper-personalized campaigns with CleverTap

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How Eatigo Boosted Reservations with the Clever.AI Recommendation Engine

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How Edenred Used Timely Engagement to Reduce Support Tickets by 45% in UAE

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Faasos (India’s top food delivery app) achieves 7% conversion lift and 30% higher CTR with CleverTap Journeys

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Fandango Latin America achieves 7% revenue uplift and 5% engagement boost with CleverTap

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Fandango Latin America achieves rapid growth and improved retention in the Spanish‑speaking LATAM market with CleverTap

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Fhynix achieves 37% higher onboarding completion with CleverTap

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Flyrobe achieves 10x reduction in cost per transaction with CleverTap

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Fonos boosts Subscription Growth and Loyalty through personalized engagement across the User Lifecycle, enabled by CleverTap

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Food To Save achieves 66% faster time-to-first-purchase and 68% higher user activation with CleverTap

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FreeCharge achieves 1.5x transaction growth with CleverTap

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GlowRoad achieves 4x repeat transactions and reduced churn with CleverTap

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Grofers achieves a 6% retention boost with CleverTap

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HDFC ERGO General Insurance Company boosts unassisted health insurance sales and achieves 2x higher Here App conversions with CleverTap

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Home Credit achieves 3.5x higher push notification CTRs with CleverTap

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Hotstar achieves record 10.3M concurrent users and 3x CTRs with CleverTap

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Hotstar achieves record 10.3M live concurrency and scales user engagement with CleverTap

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Dating Disruptor HUD Delights Users Via Real-Time Analytics, Boosts Retention by 20%

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ICICI Prudential Life Insurance Strengthens Customer Engagement Through Its Mobile App

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ixigo used Clever Campaigns to automatically reach out to users who had uninstalled their app, which generated a 12.5% response rate

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India’s Premium Travel Platform ixigo Achieved an Open Rate of 54% Using CleverTap’s Email Campaigns

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Jerry.ai achieves 15% higher conversions and $15K/month operational savings with CleverTap

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JioSaavn achieves hyper-personalized music discovery — 67% higher click-to-conversion and 2x email CTR — with CleverTap

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KashKick (GPT platform) achieves 3.7X returning-user growth with CleverTap

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How Social Fundraising Platform Ketto Increased Revenue by 30% using CleverTap

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How Onboarding Journeys Helped Kippa Increase User Activations by 6%

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Kitabisa.com achieves 30% week-over-week retention and 2x donations per user with CleverTap

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Kitabisa.com achieves 33% more donations and increased user stickiness with CleverTap

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KoinWorks achieves 30% increase in sales per customer with CleverTap

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Leading B2B Ecommerce Company achieves a two-fold increase in business with CleverTap

Leading Indian Bank achieves 10–12% business boost and 2400% app traffic growth with CleverTap

Leading Television Channel achieves increased mobile app engagement and user re‑engagement with CleverTap

How a Leading UAE Ecommerce Brand Leverages Personalization to Boost Conversions by 400%

Lenskart achieves 68% higher engagement and 75% more efficient campaigns with CleverTap

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Luv.it (fast-growing fashion app) achieves 3× new activations and improved retention with CleverTap

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Maya achieves 95% YoY growth in Easy Credit users and doubles retention with CleverTap

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How Mindful Mamas Saw a 43% Boost in App Stickiness by Building Successful User Habits

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Miso achieves 30% more conversions with CleverTap

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MobiKwik achieves 20% fewer uninstalls and 2x engagement with CleverTap

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Mobile Premier League achieves record-high ARPU and lower uninstall rate with CleverTap

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Mobile Premier League achieves ultra-fast push delivery and 20–30% higher CTRs with CleverTap

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MobilityWare achieves streamlined LiveOps, higher player engagement and revenue with CleverTap

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Movii achieves 36% reduction in new-user churn during onboarding with CleverTap

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MX Player - Customer Case Study

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myBillbook leverages CleverTap and User Micro Moments to Reinvent Engagement and Drive Growth

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Niyo Elevates Customer Experience Through Personalized and Intelligent Engagement Powered by CleverAI

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North Loop achieves a 2× increase in engagement rate with CleverTap

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OfBusiness achieves 50% more efficient CAC and 15%+ retention with CleverTap

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Ooredoo Kuwait achieves 21% conversion rate and 15.3% uplift in conversions with CleverTap

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Ooredoo Oman achieves 20% increase in monthly active users and a 25% renewal conversion rate with CleverTap

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OurBus achieves 2X CRM-driven revenue with CleverTap

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Parco achieves 28% boost in Prime subscriptions and improved user retention with CleverTap

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How PayMaya Uses Automated Campaigns to Let More Customers Shop, Stream, Book, and Buy

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Paysend achieves a 23% increase in repeat transactions with CleverTap

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PharmEasy achieves 2x conversions and 10x CTRs with CleverTap

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Photobook Worldwide achieves higher re-engagement and repeat purchases with CleverTap

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PlantSnap achieves 2.6x increase in Day‑30 retention with CleverTap

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PlantSnap achieves global user growth and higher freemium-to-premium conversions with CleverTap

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Product Madness achieves higher retention, conversion and 37% boost in organic installs with CleverTap

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ProgrammingHub achieves a 15% increase in subscription ROI with CleverTap

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PVcomBank achieves 134% digital product adoption and major marketing cost savings with CleverTap

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Quran Academy achieves a 3% paid conversion rate and higher user retention with CleverTap

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RentoMojo achieves 73% higher push deliverability with CleverTap

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How Rummy Passion Uplifted App Stickiness and Day-30 Retention Rate by 23% and 41% Respectively

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SafeBoda achieves 75% month-over-month retention and 42% conversion in Nigeria with CleverTap

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School 4 One achieves a 10% conversion lift and higher teacher engagement with CleverTap

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Shawarmer Boosts Sales by 9% and Reduces Churn by 36% with CleverTap’s RFM-based Automated Segmentation

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Simpl boosts operational efficiency and reduces errors by automating user engagement with CleverTap

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Snitch achieves 2x M1 retention and 70% revenue growth with CleverTap

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SonyLIV achieves 16% conversion lift and 25% higher CTRs with CleverTap

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SonyLIV achieves personalized mobile marketing at scale and higher engagement with CleverTap

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StarQuik, a TATA enterprise, achieves 39% reduction in uninstalls and 37.5% faster conversions with CleverTap

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Streamago achieves a 49% increase in early retention with CleverTap Day 1/3/7 campaigns

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Streamago achieves higher mobile retention for new app users with CleverTap

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STYL (mobile salon booking app) achieves 200% higher CTR and doubles conversions with CleverTap

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Swan achieves increased retention by reactivating dormant users with CleverTap

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Tata CLiQ Luxury Bags a Massive 159% Boost in Revenue Via Multi-Channel Engagement

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How Tata CLiQ Relies on Personalization and Real-Time Communication for a 4X Boost in CTRs

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The Hindu Boosts Subscriber Lifetime Value with Data-driven Engagement, Powered by CleverTap

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How Times of India Achieves a 100% Growth in Subscribers Through Personalization at Scale

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How Using Journeys Gave TMOV a 187% Increase in User Registrations

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TopFan achieves a 73% content-read rate for the Ben Carson app with CleverTap

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Toymail achieves faster onboarding and 10% higher engagement with CleverTap

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Trade Hounds achieves up to 30% boost in push notification CTRs with CleverTap

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Tradeling achieves 2x order growth and higher engagement with CleverTap

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Ultrahuman achieves 3x boost in organic conversions with CleverTap

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Unifynd boosts coupon conversion from 5% to 83% and achieves a 44% sales lift with CleverTap

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Uppy achieves 42% boost in subscriptions and 30% reduction in CAC with CleverTap

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Vodafone achieves 2x conversions with CleverTap

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Vodafone achieves increased retention and revenue with CleverTap

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Way.com achieves 43% conversion lift and up to $200K monthly revenue increase with CleverTap

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Wing Bank achieves 2x engagement and 25% retention with CleverTap

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WinZO achieves 40% higher retention through real-time personalization with CleverTap

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YouNow achieves a 22% increase in weekly average users with CleverTap

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Zed achieves 2X conversions with CleverTap’s industry-leading WhatsApp solution

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World’s largest streaming platform for South Asian content used ‘Best Time’ for 60% uplift in their campaign CTR

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