CleverTap B2B Case Studies & Customer Successes

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CleverTap is the leading customer engagement and retention platform that helps brands maximize user lifetime value. With CleverTap, brands can create optimized app experiences and automate campaigns across 11+ messaging channels. The platform makes it easy to analyze, segment, and engage users across mobile and web. Furthermore, create hyper-targeted campaigns that are proven to move customers forward in the lifecycle. Over 10,000 global brands, including Gojek, The Meet Group, MPL, Times Internet, Domino’s, Ooredoo, Ketto, and BookMyShow trust CleverTap to engage and retain their customers.

Case Studies

Showing 142 CleverTap Customer Success Stories

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Smart Personal Assistant App 24me Improves Conversionsby 6% by Optimizing Onboarding Using CleverTap

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AJIO Achieves 4X Increase in Conversions with CleverTap-powered Omnichannel Engagement

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How Akseleran Saw a 14% Increase in Month 1 Retention Using Funnels and Campaigns

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How Albo Maximizes Adoption Using Journeys

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Allegiant - Customer Case Study

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How Angel Broking Unified Data Silos and Created Seamless Customer Journeys Customer Spotlight How Angel Broking Unified Data Silos and Created Seamless Customer Journeys

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How Educational Neobank Anthem Achieved a 17% Increase in Number of Transactions

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Apna activates Email on CleverTap and achieves a 30x YoY growth in Users Engaged

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How aha Gained a 5x Increase in Engagement Using Push Notifications

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File Sharing App AXEL’s Secret to Doubling Retention Rates: Smart User Segmentation

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Axis Bank Achieves a Remarkable 27% Boost in Conversions by Enhancing User Experiences With Clever.AI

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How Ayopop Reduced 90-day Churn by 15%

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Ayopop Helping Indonesians Pay & Manage Finances Efficiently

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How Ballebaazi Achieved 25% Conversion Rate on its Fantasy Sports Platform

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How baz doubled new user activation and usage through personalization by leveraging CleverTap

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Fintech App Beblue Sees 96% Jump in New Active Users with Advanced Segmentation

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How BharatPe Doubled CTRs for Omnichannel Campaigns

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Bibit Sees a 5X Boost in Engagement and Conversion with CleverTap

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How BigShyft Achieves 30% More Job Applications with Personalized and Timely Alerts

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Holiday Deals App Black Friday Achieves 10% Jump in Engagement with Advanced User Segmentation

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How Delivering a Great CX Enabled Blinkit to Boost their Retention by 6%

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How BlueStone Uses Omnichannel Marketing & Recommendations to Maximize Conversion

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BookMyShow doubled users monthly activity and increased retention by 25%

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Online Entertainment Ticketing Giant BookMyShow sees Multi Fold Increase in User Engagement with CleverTap

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How BookMyShow Leveraged Tech to Sell 76 Avengers: Endgame Tickets a Second

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How Booky Saw a 36% Increase in Open Rates with Email Add-on

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How Boost Uses Personalization to Increase Retention by 5X

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How Boost is Innovating Cashless Payments in Malaysia

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Brevistay Achieves 15% Increase in Sales and Higher Retention with CleverTap

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How BukuKas Improved New User Activation by 60% Using Funnels, Cohort Analysis and RFM

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How Bulbul Doubled CTRs With Personalized Recommendations

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How BUMP is Redefining the Shopping Experience for Gen Z

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Canifa Transforms Customer Engagement in Vietnam with CleverTap’s All-in-One Platform

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How Carousell increased Week 3 Retention by 71%

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How Carousell Connects Buyers & Sellers Across Southeast Asia

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How We Support Early Childhood Development with the Top Parent App

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City Club by Soriana Personalizes at Scale With Clever.AI, Unlocks 19x Growth in Active Users

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Cleartrip’s Travel App Achieves 5x More Cross-Sells with Personalized Omnichannel Marketing Campaigns

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How Cleartrip Drives Hyper-Growth Using CleverTap’s Mobile Marketing Platform

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How Cobbles is Redefining the Community Experience for its Members

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Deal Social Commerce Site DealsPlus Sees Phenomenal Results in User Retention With CleverTap’s platform

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Denver Broncos Orange Herd App Uses Mobile Marketing Automation to Personalize Large-Scale Messaging Campaigns

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How Dineout Attained a 154% Growth in GMV During Great India Restaurant Festival (GIRF)

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From Acquisition to Retention Dineout’s Journey of Serving Foodies in India

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Fantasy Sports Platform Dream11 Retains 5x More Customers with Advanced User Insights

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How India’s Biggest Sports Gaming Platform, Dream11, Drove Exceptional User Growth During IPL 2018

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DSP Mutual Fund Achieves Growth and Elevates Customer Experience Through Personalized Engagement Powered by CleverTap

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How Eatigo Boosted Reservations with the Clever.AI Recommendation Engine

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How Edenred Used Timely Engagement to Reduce Support Tickets by 45% in UAE

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How Faasos, India’s top food delivery app, accelerated conversion by 7% using CleverTap Journeys

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Movie Ticketing Giant Fandango Latin America Used Segmentation to Drive Rapid Growth

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How Fandango Used Segmentation to Drive Rapid Growth in the LATAM Spanish Speaking Market

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Fhynix Strengthens Its Customer Lifecycle Engine with 37% Higher Onboarding Success via CleverTap

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Flyrobe - Customer Case Study

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Fonos boosts Subscription Growth and Loyalty through personalized engagement across the User Lifecycle, enabled by CleverTap

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Food to Save Cuts Purchase Time by 66% and Lifts Activation by 68% With CleverTap

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How FinTech Company FreeCharge Used CleverTap to Increase User Transactions by 1.5x

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How GlowRoad Minimized Churn and Quadrupled Repeat Transactions with CleverTap

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How Delivering a Great CX Enabled Grofers to Boost their Retention by 6%

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HDFC ERGO Boosts Unassisted Health Insurance Sales, Achieves 2x Higher Conversions on Here App

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How Home Credit Indonesia Achieves Push Notification CTRs 3.5x Higher Than Industry Average

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Leading Online Video Streaming App Hotstar Scales User Engagement to Record-Breaking 10.3M Concurrent Users

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How Hotstar Scaled User Engagement to Lead the Media and OTT App Market

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Dating Disruptor HUD Delights Users Via Real-Time Analytics, Boosts Retention by 20%

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ICICI Prudential Life Insurance Strengthens Customer Engagement Through Its Mobile App

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ixigo used Clever Campaigns to automatically reach out to users who had uninstalled their app, which generated a 12.5% response rate

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India’s Premium Travel Platform ixigo Achieved an Open Rate of 54% Using CleverTap’s Email Campaigns

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How Jerry.ai Improved Their Conversion Rate by 15%

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JioSaavn Transforms Music Discovery with CleverTap-Powered Personalization

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KashKick Achieves 3.7X Returning User Growth Through Real-time Personalization on CleverTap

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How Social Fundraising Platform Ketto Increased Revenue by 30% using CleverTap

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How Onboarding Journeys Helped Kippa Increase User Activations by 6%

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Kitabisa Maximizes CLTV by Improving the User Journey & Conversions

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Kitabisa Achieves Boost in Donations and Increased User Stickiness with CleverTap

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How KoinWorks Uses Journeys to Boost Sales Per Customer by 30%

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How a Leading B2B Ecommerce Platform Doubled Its Overall Business with Engagement + Analytics

How a Leading Indian Bank Boosted Their Business by 10% With CleverTap’s Engagement and Analytics Features

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How a Leading UAE Ecommerce Brand Leverages Personalization to Boost Conversions by 400%

How Lenskart Scaled Omnichannel Marketing Automation

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How Fast-Growing Fashion App Luv.it Tripled New Activations Using CleverTap

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Maya Boosts Easy Credit Users by 95% and Achieves 2x Retention with Advanced Engagement and Data-Driven Personalization

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How Mindful Mamas Saw a 43% Boost in App Stickiness by Building Successful User Habits

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Miso Delivers Smarter Engagement and Drives 30% More Conversions with CleverTap

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How Mobile Wallet MobiKwik used CleverTap to Reduce Uninstalls by 20%

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MPL Scores Record-High ARPU Through Referrals While Improving LTV with AppsFlyer and CleverTap

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How Mobile Premier League Boosts Engagement Through Ultra-fast Push Notifications and More

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MobilityWare makes evergreen games with streamlined LiveOps

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How Movii Reduced Churn During Onboarding by 36%

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MX Player - Customer Case Study

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myBillbook leverages CleverTap and User Micro Moments to Reinvent Engagement and Drive Growth

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Niyo Elevates Customer Experience Through Personalized and Intelligent Engagement Powered by CleverAI

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How Neobank North Loop Doubled Its Engagement Rate With Campaign A/B Testing

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OfBusiness's AI-Enabled Platform Nexizo Sees 50% More Efficient 
 CAC Against Industry Standards with CleverTap

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How Ooredoo Kuwait Maximizes Conversions Using Campaigns

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Ooredoo Oman Increases Monthly Active Users by 20% and Achieves a 25% Renewal Conversion Rate with CleverTap

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OurBus Leverages CleverTap to Gamify User Experience and Achieve 2X CRM Revenue

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Parco Achieves 28% Boost in Prime Subscriptions and Enhances User Retention with CleverTap

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How PayMaya Uses Automated Campaigns to Let More Customers Shop, Stream, Book, and Buy

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How Fintech Disruptor Paysend Boosts Repeat Transactions by 23%

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How Online Pharmacy PharmEasy Is Easing the Burden of COVID-19 with Effective Communication

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How Photobook Helps Users Personalize the Things They love

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How PlantSnap Uses RFM to Increase Day 30 Retention

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How PlantSnap Built a Global User Base

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How Product Madness Leverages CleverTap Variables to Personalize Player Experiences

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How ProgrammingHub Saw a 15% Increase in Subscription ROI Using Automated Campaigns

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PVcomBank Achieves 134% Digital Adoption Target and Saves Marketing Cost with CleverTap’s All-in-One Engagement Platform

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How Quran Academy Increased App User Conversions Using CleverTap

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Rentomojo Maximizes Reach CleverTap Outperforms Competition with 73% Higher Push Deliverability & Best-in-Class Performance

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How Rummy Passion Uplifted App Stickiness and Day-30 Retention Rate by 23% and 41% Respectively

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How Onboarding Journeys Helped Ride-Hailing App SafeBoda Achieve a 75% Retention Rate in Nigeria

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How School 4 One Saw a 10% Increase in Conversions

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Shawarmer Boosts Sales by 9% and Reduces Churn by 36% with CleverTap’s RFM-based Automated Segmentation

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How Simpl Boosts Operational Efficiency and Reduces Errors by Automating Engagement

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Snitch Doubles M1 Retention and Boosts Revenue with Omnichannel Engagement and Clever.AI Insights

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How SonyLIV Increased Conversions by Scaling Personalized Campaigns

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How SonyLIV Converted the Art of Personalized Mobile Marketing into User Engagement Science

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How StarQuik Optimizes their Customer Lifecycle with Automated Segmentation

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Streamago realizes early success with CleverTap and increases retention by 49% with Day 1/3/7 campaigns

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How Streamago cracked the code for mobile retention for new app users

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How Styl increased their conversions by 2X

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Swan orchestrates a highly effective User reactivation campaign with CleverTap

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Tata CLiQ Luxury Bags a Massive 159% Boost in Revenue Via Multi-Channel Engagement

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How Tata CLiQ Relies on Personalization and Real-Time Communication for a 4X Boost in CTRs

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The Hindu Boosts Subscriber Lifetime Value with Data-driven Engagement, Powered by CleverTap

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How Times of India Achieves a 100% Growth in Subscribers Through Personalization at Scale

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How Using Journeys Gave TMOV a 187% Increase in User Registrations

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CleverTap’s pre-built Clever Campaigns help TopFan increase the content read for their Ben Carson app to 73%

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From Painstaking to Piece of Cake Toymail’s “Clever” Transition to Marketing Automation

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How Trade Hounds Saw a 30% Boost in CTRs for Push Notifications using Cohorts and Journeys

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Tradeling’s Playbook for 2X Growth with CleverTap

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How Ultrahuman Tripled Organic Conversions With Data-Driven, Digital Storytelling

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How Unifynd Boosted Offline Coupon Conversion From 5% to 83% Using Contextual Communication

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Uppy Boosts Subscriptions by 42% at Significantly Reduced Customer Acquisition Cost Using CleverTap

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Telecom Giant Vodafone Successfully Scales Personalized Campaigns to Double Conversions

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User-Driven Engagement at its Best How Vodafone Uses CleverTap to Accelerate Retention and Revenue

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How Way.com Increased their Conversion Rates by 43%

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Wing Bank Drives 2x Engagement and Achieves a 25% Retention Rate With CleverTap’s All-In-One Engagement Platform

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How WinZO Acts on Real-time Data Insights to Revolutionize Mobile Gaming

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How YouNow built a Holistic Communications Strategy to Engage with Millions of Community Members

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Zed Drives 2X Conversions with CleverTap’s Industry-Leading WhatsApp Solution

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World’s largest streaming platform for South Asian content used ‘Best Time’ for 60% uplift in their campaign CTR

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