Case Study: Vodafone Qatar achieves fast, reliable POS and centralized logistics with NTS Retail's NTSwincash

Vodafone Qatar uses premium retail solution NTS Retail

Vodafone Qatar, part of the global Vodafone Group and serving over 1.3 million customers in Qatar, needed a fast, user‑friendly POS and logistics solution that supported near‑real‑time processes and seamless integration with existing ERP and CRM systems. Facing a short implementation window and complex shop logistics, Vodafone selected NTS Retail and its NTS Retail Suite (including NTSwincash) to meet these requirements.

NTS Retail implemented the NTS Retail Suite with NTSwincash POS, a failsafe NTSwincash replicator, central retail logistics and EFT integration, rolling the solution out to shops and mobile trucks in about six months. The deployment delivered permanent availability and secure data replication, faster and error‑free payments via integrated EFT, improved stock availability with lower storage costs through central logistics, and a demonstrably stable POS environment for Vodafone.

Vodafone

Khalid Tantawi

Channel Operations Lead