Oracle Service Cloud solutions powering exceptional customer experiences across the web, contact center, knowledge, policy automation, and in-person field service. Differentiate your brand by developing lasting, profitable relationships with unified web, social, and contact center experiences.
Showing 74 Oracle Service Cloud Customer Success Stories
2degrees Mobile Ltd.
Peter Doherty
Head of Service Development
888 Holdings
Stephen Preston
Projects and Communications Manager
Abdullatif Alissa Group Holding
Marwan M. Othman
IT Business Relationship Manager
Acer Europe
Thomas Riege
Associate Vice President Customer Services EMEA
Agricultores Federados Argentinos
Iván Borsini
Requirements Engineering Manager
Alamo Colleges
Russell Lopez
Contact Center Manager
Aldar Properties PJSC
Dayan De Alwis
Manager – CRM and Data Solutions
All Nippon Airways
Yuko Yoshimura
Director, Innovation and IT Strategy, Service Innovations
Arcor
Claudio Rossetti
Senior IT Business Demand Manager
Axtel
Javier Rodríguez
Mass Market Strategy Director
Bank of Guam
Lesley-Anne Leon Guerrero
Vice President, Customer Service
Barceló Hotels & Resorts
Ángeles Guillén
Head of Contact Center & Online Customer Experience
Benefit One Inc.
Sayaka Takegata
CS Team Manager, Matsuyama Customer Group
Big Fish Games
Kevin Miller
Vice President, Global Operations
CarrefourSA
Richard Edery
Customer Service Director
CarrefourSA
Mustafa Kemal Çelikkol
After-Sales Services Manager
CGI Sverige AB
Johan Toresjö
Director Consulting Services
City of Sacramento
Chris Hobson
Manager, 311 Call Center
City of San Jose
Rob Lloyd
CFO
Club Med
Vincent Giraud
Customer Service Director France
Convergys
Allyson Boudousquie
Senior Director, Customer Solutions
Coopeservidores
Mauricio Garro Ureña
IT Director
Crestron Electronics
Richard Sasson
Global Director of Technical Services
D+M Group
Scott Strickland
Global CIO
DeNA Travel
Takushi Sato
Director, Customer Service Department
Elsevier
Matt Cumberlidge
Head of Customer Services Systems
Empresas SB
Ariel Gahona
Deputy Manager of Development and Innovation
Energypac Power Generation
Monir Uddin
Head of Information Technology
Eroski
Jose Enrique Rey Sanchez
SIEC Customer Service Manager
Essintial Enterprise Solutions
Tom York
CEO, Essintial Enterprise Solutions
Fundtech
Neelesh Onkar
Senior Manager, Process, Customer Relationship Management and Quality Assurance
Gamesys
Matt Litherland
Customer Operations Manager
GMO CLOUD K.K.
Hiroyuki Osawa
Senior Manager, Cloud Hosting Business Promotion Division
iBOOD.com
Robert Jonker
Manager Customer Service & Quality
Ikyu Corporation
Toshihiro Sanuki
Director, Customer Service Department
Intergraph Corporation
Scott Uptain
Executive Manager, Global Business Systems
Joyo Bank
Masaki Maruoka
Senior Manager, Direct Banking Center Planning Group, Sales Promotion Division
Kent County Council
Clare Alan-Waller
Business Centre Resourcing & Customer Services Manager
Kohl's
Ratnakar Lavu
Executive Vice President of Digital Technology
Leejam Sports Company
Sami Asad
IT Director
MakeMyTrip
Venkatesh Bhardwaj
Senior Vice President, Technology
Meridium
Elena Brown
Program Manager, Global Support Services
Mitsui Sumitomo Insurance Company, Limited
Takayoshi Iwamae
Manager, Contact Center Planning Department
National Australia Bank
Anthony Micomonaco
Manager, Knowledge Management, Product and Markets
Natos Group
Leonardo Cardoso
Project Coordinator
Nestlé BabyNes
Isabelle Simal
International Customer Service Manager
Netfarma
Alessandra Lucato
Customer Relations and Phone Sales Manager
ONVZ
Marco Saas
CFO
Pacifico Seguros
Maria Claudia Maeda
Customer Relationship Management Project Consultant
Panasonic Corporation
Motoaki Sashida
General Manager, Information System Group, Japan Consumer Marketing Division
Paquetá Calçados
Gervasio Luis Scheibel
IT Systems Manager
Patterson Companies
Dianna Borries
Customer Experience Manager
PC Arts Argentina
Alejandro Galafassi
Service Manager
Pella Corporation
Ryan Davis
Manager
REDISA
Hermann Erdmann
CEO
Ricoh
Eiji Shinohara
General Manager, Sales and Service Process Transformation Department
Santander Consumer Finance
Leonardo Gaete
Head of IT and Cybersecurity Projects
Securitas Direct
Ana Pilar Pérez del Cura
Customer Service Platform Manager IT
SKY Perfect JSAT Corporation
Kota Kumakura
Assistant Manager, IP Business Division, Customer Business Group
SPECIAL.T by Nestlé
Pascal Monnier
IS/IT Manager
Spread
Alessandro Gushiken Passianoto
Operations Manager
Superintendencia de Electricidad y Combustibles
Javier Assereto Cortes
Chief Marketing Officer
Tallink Silja Line
Susanna Sarvikivi
Customer Relations Manager
Tarjetas Cuyanas
Matias Marcelo Garcia
Customer Relationship Management Director
Tivù
Gilda Serafini
Head of Customer Relationship Management
TNT Brasil
Fabiano Fracao
Operations and IT Director
Ubaldino do Amaral Foundation
Fábio Eduardo Florêncio
IT Manager
Unidad Editorial
Angel Ortiz
Director of Customer Experience
University of Oxford
Tara Jewell
Head of Academic Administration Division Communications
University of Western Australia
Julie Millias
Solutions Lead
Vividwireless
Chris Carroll
Manager of Marketing, Sales and CX
Vodafone
Mike Hales
Digital Service Manager
William Hill
Stephen White
Product Owner
WPA Gestão
Francis Gonçalves
Technical Support Analyst
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