Case Study: Vodafone achieves 85% perfect purchase orders, 11% cost savings and 20% faster time-to-market with Celonis Process Mining

Vodafone Orders Up Process Mining to Make Procurement More Efficient

Vodafone, a global telecommunications company serving hundreds of millions of customers across dozens of markets, faced inefficiencies in its massive source-to-pay operation — roughly 800,000 purchase orders, 5 million invoices and 40 million assets across disparate systems and 10 TB of data. To gain real-time transparency and “one version of the truth,” Vodafone deployed Celonis Process Mining to surface deviations and hidden process gaps in procurement.

Using Celonis to reconstruct processes from ERP, SharePoint and workflow event logs, Vodafone launched its Perfect PO initiative and reached 85% first-time correct purchase orders within six months (above the 80% target). The Celonis solution cut cost-per-PO from $3.22 to $2.85 (≈11% savings), improved time-to-market by 20%, sped root-cause analysis from two days to on-the-fly, and enabled targeted fixes and automation opportunities such as RPA — delivering measurable procurement performance gains.

Vodafone

Israel Exposito

Vodafone