Case Study: Vodafone Germany achieves rapid, cost‑saving web content delivery and faster site launches with OpenText Web Site Management

Vodafone Germany continues to brisk pace in the competitive online market using OpenText

Vodafone Germany, the national subsidiary of Vodafone Group serving more than 50 million customers, faced the constant pressure of a highly competitive, fast-moving online market and the need to deliver timely, consistent content across large digital channels—including two main sites, a knowledge base for 18,000 agents, apps and headless integrations. Editors previously relied on slow ticket-based workflows for updates, creating bottlenecks for publishing and rapid response to market changes.

By using OpenText Web Site Management since the early 2000s, Vodafone Germany adopted a configuration-driven platform that integrates with CRM and backend systems, enables editors to push hotfixes in about 10 minutes and launch new sites in weeks rather than months, and supports headless content for apps and special pages. The result is higher productivity, significant time and cost savings, repeated ROI, and a flexible, secure web infrastructure Vodafone continues to expand and rely on.

Vodafone

Thomas Pollinger

Senior Product Manager