IMImobile B2B Case Studies & Customer Successes

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IMImobile is a UK based, global cloud communications software and solutions provider that enables companies to use mobile and digital technologies to improve and automate customer experience and engagement. IMImobile's cloud software platform manages over 42 billion messages and 44 billion commerce transactions a year across the world. Organisations that trust them to deliver smarter digital customer engagement include Centrica, AA, O2, EE, BT, Foxtons, Pizza Hut, Vodafone, AT&T, MTN, three of the major retail banks in the UK and public-sector organisations in India, US and the UK.

Case Studies

Showing 18 IMImobile Customer Success Stories

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ARC Europe - Customer Case Study

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Cambridge University Hospitals NHS Foundation Trust cuts DNA rates with IMImobile's Webex Connect

Cambridge University Hospitals NHS Foundation Trust logo

Centrica reduces call volumes and improves customer satisfaction with IMImobile Webex

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Hermes achieves faster digital customer communications with IMIconnect by IMImobile

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Lavazza Pro - Customer Case Study

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Helping leading global banks transform the banking experience by automating customer interactions

a leading UK retailer achieves a 25% reduction in contact centre enquiries with IMImobile's virtual assistant

O2 boosts customer engagement and loyalty with IMImobile Campaign Management

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Pharmacy2U increases patient engagement with IMImobile (Webex CPaaS Solutions)

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ScS Group achieves 20% productivity uplift with IMImobile imiengage

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Proactive alerts keep customers updated throughout the delivery journey

How imiengage enabled a home insurance provider to send real-time updates to customers

UK Leading Insurance Providing Company - Customer Case Study

How a leading UK bank integrated Facebook Messenger into its customer service strategy

UK Retailer boosts sales with IMImobile SMS marketing

Providing customer communications to over five million customers across the UK

United Lincolnshire Hospitals NHS Trust reduces DNAs with IMImobile digital patient letters

United Lincolnshire Hospitals NHS Trust logo

Vodafone achieves up to 25x more responses with IMImobile RCS messaging

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