Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America
Showing 121 Zendesk Support Customer Success Stories
99designs
Zach Kulas
Director of Global Support
ACLU
Justin Birdsong
Associate Director of Enterprise Database Systems
Acquia
Kent Gale
Senior Director Global Support Innovations
AdRoll
Sam Trachtenberg
Vice President of Operations
Adslot
Vanessa Holden
Head of Client Services
Agoda
Andrew Smith
Director of Operations
AllSaints
Sarah-Jayne Grabiec
Global Customer Experience Manager
Animoto
Chris Korhonen
UX designer/developer
Aurora Fashions
Maria McCann
Customer Service Philosophy
Baublebar
Nina Alexander-Hurst
VP of customer experience
Box
Jon Herstein
Senior Vice President of Customer Success
BrowserStack
Prasun Choudhury
Head of Customer Support
Carsales
Shaun Wilton
Customer Service Group Manager
Charity: Water
Kaitlyn Jankowski
Supporter Experience Manager
City of Hampton
Leslie Fuentes
Director of IT
Cleverbridge
Joe Schnaufer
Global Director of Customer Support
Connective
Tim McMinn
Training and Support Manager
Cotton On Group
Luke Wallace
Customer Service & Engagement Manager
Coursera
Michael Robichaud
Manager of Support Product
Datto
Jason Elston
Senior Director of North America Tech Support
Deckers Brands
David Williams
Head of Online
Deliveroo
Jude Kriwald
Operations Manager
Dreams
Julian O’Hare
Customer Service Controller
Easy Taxi
Dennis Wang
Co-Founder and Co-CEO
Ebates
Dylan Campopiano
VP of Member Services
Edmunds.com
Justin Smith
Manager
Evernote
Gerald Hastie
Director of Global Customer Experience
Expedia
Mike Cartwright
Chief of Partner Solutions
Fairfax Media
Andrew Porter
Director of Customer & Subscriptions
Federal Communications Commission
Dustin Laun
Contractor and Senior Advisor of Innovation and Technology
Finalcad
David Vauthrin
Co-Founder and CMO
Fiverr
Reuben Furmanski
Haed of Customer Support
FoodPanda
Jorge Vernetta
Global Operations Manager
Forever New
Matt Keays
General Manager of IT
Fossil Group
Bernie Gessner
Vice President of Global Customer Care & Retail Operations
Foursquare
Tracey Churray
Director of Customer Service
GO-JEK
Rohan Monga
COO
GoFundMe
Morgan Wood
Head of Customer Happiness
Good Hair Days
Spencer Hudson
Global Technical Solutions Manager
Groupon
Joe Harrow
Director of Customer Service
Handy
Dylan Henry
Director of Customer Experience
Harris Farm Markets
James Kerridge
Online Operations Manager
Harry's
Katie Rogers
Senior Director of Customer Experience
Instacart
Jeremy Flanagan
Customer Ops Project Lead of Tools
JibJab
Alessandra Souers
Brand Director
John Lewis Partnership
Raphael Hewett
Benefits Marketing and Publicity Manager
JustGiving
Huu Anh Chu
Head of Customer Experience
L’Oreal
David Desinger
ETNEHS Technician
Lazada Group
Cedric Blum
Vice President of Customer Service
Le Tote
Aubrie Rice
Customer Development Manager
Lightspeed
Dan Ross
Support Operations Manager
Lincoln Investment
Guru Rao
Vice President of Applications Development
LJ Hooker
Ian Iglesia
Manager of the Support Centre
Lonely Planet
Ellie Simpson
Traveller Communications Analyst
Made.com
Dee Kumar
Head of Customer Services
Medidata
Jason Martin
Vice President of Global Customer Care
Miinto
Konrad Kierklo
CEO
Minor Hotels
K’lee Challinger
Social Media Optimization and Real-time Customer Service Manager
Monese
Lauri Haav
Head of Customer Loyalty
Moo
Neville Black
Professional Photographer
Movile
Suzana Bueno
Customer Happiness Leader
NatureBox
Sierra Schwidder
Customer Experience Manager
New South Wales Government
Rahul Dutta
Head of Technology
Nexon
Barry Schwartz
Associate Director of Customer Support
Nottingham Trent University
Mike Day
Director of Information Systems
NYX Gaming Group
Steve Ross
Head of U.S. Customer Service
Ohio Wesleyan University
David Soliday
Instructional Technologist
OnePlus
Maria Kozlova
Data Analyst
OpenTable
Russ Gangloff
Director of Customer Support
PaperCut
Anthony Nicola
Technical Support Manager
Peloton
Laura Mundell
Director of Member Support
Personify Health
Mike Clericuzio
Director of Service Support
Play Telecom
Adrian Aguirre Palme
Founder and CEO
Prezi
Zoli Radnai
Community Manager
Rapha
David Barnes
Head of Customer Service
REA Group
Damian Fasciani
IT Service Delivery Manager
Redfin
Mac Jonson
IT Help Desk Manager
Republic Wireless
Josh Smith
Process Improvement Manager
Rovio
Ric Thorneycroft
Customer Support Manager
RSi
Ryan McCarthy
Senior Director of Global Customer Operations
Scribd
Jason Bentley
Director of Community Support
Serato
Aaron Eddington
Support Manager
Skyscanner
Jon Thorne
Senior User Satisfaction Manager
Slack
Ali Rayl
Vice President of Global Customer Experience
SlicePay
Suhas Reddy
Director of Operations
Spartan Race
Aja Varney
Director of Customer Service
Starling Bank
Patrick Vardhan
Head of Customer Service
Sure
Sara Liddle
Head of Customer Strategy
Surrey County Council
Mark Irons
Head of Customer Services
Swiftkey
Josh Greenwald
Community Support Lead
TAFE NSW
Brendon Walker
Manager, Online Engagement Services
Tango
Eric Setton
CEO
Tesco
The O2 Arena
Adam Wilson
Head of Customer Relations
The Pas Group
Anna Samkova
Loyalty and Digital Manager
The Royal Childrens Hospital
Adam Leadoux
Webmaster
Tony Bianco
Cassie Chen
Customer Experience and Loyalty Manager
Tourico Holidays
Steve Skidgel
Executive Vice President of Operations
TrackR
Daniel Reveles
Senior Manager of Customer Success
Trivago
Ioannis Savvidis
Head of Hotelier Care & Operations
Trustpilot
Tonni Buur
Vice President of Support
Twilio
Renee Chu
Manager of Customer Support
Uber
Michael Mizrahi
Community Operations
Udemy
Alex Mozes
Director of Customer Support
UncommonGoods
Jen Grim
Director of Customer Service
University of Lincoln
Tara Howard
Project Manager
University of Pennsylvania - Wharton School
Sharon Steptoe-Smith
IT Administrative Coordinator
Upwork
Joe Wang
Director of Customer Experiences
USC Annenberg
Ray Barkley
Operations and Budget Manager
UTI
Noal Robinson
HR Shared Services Manager
VanMeijel
Jan Uffels
Service Manager
Vend
Nick Houldsworth
Head of Marketing
Vodafone
David Bedelis
Learning Technologies Specialist
Waikato Institute of Technology (Wintec)
Nichola Haira
Service Management Manager
Walker & Company
Jaimel Gauda
Head of Customer Success
Weldbend
Kevin Coulas
Vice President of Production
WePay
Sophie Monroe
Director of Customer Operations
Xero
Hadleigh Lynn
Support Team Lead - Internal IT
Xerox
Lucille R.
eSolutions Manager, NA Global Delivery Center
Zoosk
Eric Hallquist
Senior Director of User Operations
Zuora
Fernando Duarte
Senior Manager of Global Support
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