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Visit Website3M - Customer Case Study
3M
xMatters
xMatters' cloud-based solution enables any business process or application to trigger two-way communications (text, voice, email, SMS, etc.) throughout the extended enterprise during time-sensitive events. With over a decade of experience in rapid communication, xMatters serves more than 1,000 leading global firms to ensure business operations run smoothly and effectively during incidents such as IT failures, product recalls, natural disasters, dynamic staffing, service outages, medical emergencies and supply-chain disruption. xMatters is headquartered in San Ramon, CA with additional offices in London and Sydney.
Case Studies
Showing 26 xMatters Customer Success Stories
Baird - Customer Case Study
Baird
Pamela Volk
Senior Vice President and Business Continuity Manager
Baptist Memorial Reduces MTTR with Automated Schedules and Escalations
Baptist Memorial
Cash America Reducing MTTR with two-way Mobile Access
Cash America
CityPoint - Customer Case Study
CityPoint
Lee Murray
Building Manager
Comcast Beating SLAs by Leading the Charge on Collaboration
Comcast Business
Convergys Integrates xMatters with HP Service Manager to Enhance IT Notifications
Convergys
Cox Enterprises reduced its time to respond to major incidents by 75%
Cox Enterprises
Troy Olson
Senior Manager of IT Service Management
Dignity Health - Customer Case Study
Dignity Health
Andrew Opland
Manager & Corporate Web Master, Dignity Health
Global Healthcare Provider Uses Communication Plans to Save Lives
Global Healthcare Provider
Grundfos - Customer Case Study
Grundfos
Bjarne Myrup
Systems Engineer Specialist
Technology Streamlines Stroke Notification Process and Improves Patient Care at Intermountain Healthcare
Intermountain Healthcare
Kristi Hinckley
Transfer Center Supervisor
Kellogg Cuts Resolution Times By 80%+
Kellogg's
Brian Amaro
Senior Architect Infrastructure Analytics
Streamlining Food Quality Management with xMatters
Kroger
Dan Wiley
Team Lead-Monitoring and Event Management Team
Manpower - Customer Case Study
Manpower
Saving Valuable Time During a Major Incident
nbn Corporation
Scott Bowler
IT Operations Manager
Principal Financial Group - Customer Case Study
Principal Financial Group
Renae Gaskins
IT System Analyst-Sr
BSkyB Creates a Centralized IT Service Solution
Sky
Anoop Malkani
Enterprise Service Management
STIHL Trims Time to Resolve Critical Incidents
STIHL
Oliver Gallus
IT Service Management
TCF Bank - Customer Case Study
TCF Bank
Wayne Stadnik
Vice President of Continuity Risk Management
Tesco - Customer Case Study
Tesco
Rob Ainscough
IT Operations Manager
The Weather Channel - Customer Case Study
The Weather Channel
Michael Belfoure
Director of IT Operations
U.S. Bank - Customer Case Study
U.S. Bank
Vodafone Improves Customer Experience through Proactive Communication
Vodafone
Hani Sasani
Senior Programme Manager
Walgreens - Customer Case Study
Walgreens
Richard Dodd
Director of Business Continuity and Safety
WIRES - Customer Case Study
WIRES
Kyla Shelley
Marketing Manager
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