Quadient B2B Case Studies & Customer Successes

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Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on three key solution areas, Intelligent Communication Automation, Parcel Locker Solutions and Mail-Related Solutions, Quadient helps simplify the connection between people and what matters. ​ Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. ​ Because connections matter.

Case Studies

Showing 158 Quadient Customer Success Stories

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Abnote Helps Brazilian Bank, Bradesco, Engage Customers

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Affiliated Computer Services (ACS) achieves $165,000 savings and secure, efficient address-quality and postal sorting with Quadient

Affiliated Computer Services (ACS) logo

Allison Payment Systems, LLC achieves scalable, omnichannel customer communications and cost savings with Quadient Inspire (Quadient)

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Ameritas achieves 10x faster document production and multichannel delivery with Quadient Inspire

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ANRO achieves agile, scalable high‑volume direct mail production with Quadient Inspire

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Artco achieves 25–50% faster omni-channel communications and 25–50% cost savings with Quadient Inspire

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Bluegrass Integrated Communications achieves faster, lower-cost, scalable omnichannel customer communications with Quadient Inspire

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BMO Bank of Montreal achieves rapid mobile account onboarding and 40% process efficiency gains with Quadient

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Brainworks Software achieves postage cost savings and streamlined mail preparation with Quadient (Satori Architect)

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Brightsource achieves faster, lower-cost omnichannel customer communications with Quadient Inspire

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Business Advantage Group achieves 90% faster campaign turnaround and 60% higher response rates with Quadient's GMC Inspire

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Changsheng Life Insurance achieves 50% operating cost reduction and 90% faster template changes with Quadient Inspire

ColorDynamics achieves 55% volume growth and slashes production time from 7 days to 2 hours with Quadient's GMC Inspire

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Digital Alchemy achieves personalised omnichannel campaigns and streamlined operations with Quadient

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DTS Communicate achieves dramatic digital transformation and major efficiency gains with Quadient

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DTS Communicate achieves multi-channel transformation and new value-added services with Quadient Inspire

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Dynamic Direct achieves enhanced customer experience and streamlined communications with Quadient's GMC Inspire

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Eclipse Group achieves dynamic, multi-channel customer communications and higher upsell rates with Quadient

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edwardthompson launches personalized 3GB bingo tickets and cuts printer downtime with Quadient Inspire

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eGlue achieves multichannel growth and higher customer engagement with Quadient Inspire

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Epsilon Data Management achieves faster, scalable customer communications and significant cost savings with Quadient Inspire

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Essent N.V. achieves 10–25% reductions in data processing time and costs and boosts revenue & customer satisfaction with Quadient's Human Inference Data Hub

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Eximia speeds communications, reduces costs and expands services with Quadient Inspire (Quadient)

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Eximiati Tecnologia achieves faster, lower-cost omnichannel communications and new value-added services with Quadient Inspire

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South African financial services company slashes document development by 95% and bridges rural digital divide with Quadient Inspire

Fortune 500 Financial Services Company achieves faster omni-channel communications and 5–10% revenue growth with Quadient CCM

Fortune 500 Health Care Company achieves streamlined omnichannel communications and up to 10% cost savings with Quadient Inspire

Fortune 500 Insurance Company achieves 5–10% cost savings and 6–12 month payback with Quadient Inspire (Quadient)

Fubon Bank achieves personalized, omni-channel dynamic account statements with Quadient's GMC Inspire

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Geisinger Health Plan achieves streamlined, secure, patient-centered communications with Quadient

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GFP (French welfare benefits manager) achieves improved customer engagement and cost/time savings with Quadient (GMC Inspire)

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Global 500 Insurance Company achieves faster omni-channel communications, streamlined automation and 10–25% cost savings with Quadient Inspire

Global 500 Insurance Company achieves streamlined processes and scalable omnichannel communications with Quadient Inspire (Quadient)

Global 500 Insurance Company achieves 50%+ cost savings and faster omnichannel communications with Quadient Inspire

Global 500 Insurance Company achieves legacy document modernization and streamlined workflows with Quadient Inspire

GLS Companies achieves faster, full-color scalable variable printing and new digital services with Quadient Inspire

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Harland Clarke Holdings achieves faster omni-channel communications and revenue growth with Quadient Inspire

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Heeter achieves dramatic speed, cost and efficiency gains with Quadient (GMC Inspire Messenger)

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HomeServe achieves in‑house control of CCM and an omni‑channel marketing strategy with Quadient

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Impact achieves seamless upgrades and modernized omnichannel communications with Quadient Inspire (Quadient)

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Impact achieves faster, lower-cost omnichannel communications and up to 50% revenue growth with Quadient Inspire

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ImpactConnects achieves faster, scalable omnichannel communications and cost savings with Quadient Inspire

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International Financial Data Services achieves faster turnaround and improved customer experience with Quadient (GMC Inspire)

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Keypoint Intelligence achieves seamless omnichannel customer experience with Quadient

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La Caja de Ahorro y Seguros achieves streamlined omnichannel communications and faster campaign delivery with Quadient's GMC Inspire

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Large Enterprise Banking Company achieves 5-10% cost savings and improved customer satisfaction with Quadient Inspire

Large Enterprise Computer Services Company achieves scalable omni-channel communications and faster proofing with Quadient Inspire

Large Enterprise Computer Services Company achieves faster development, streamlined customer communications and 10–25% revenue growth with Quadient Inspire

Large Enterprise Consumer Services Company achieves 25–50% faster omni-channel communications and 10–25% cost savings with Quadient Inspire

Large Enterprise Financial Services Company achieves faster omnichannel communications, 10% cost savings and up to 25% higher NPS with Quadient Inspire

Large Enterprise Financial Services Company achieves over 50% faster omni-channel communications with Quadient Inspire

Large Enterprise Health Care Company achieves 50%+ cost savings and faster communications with Quadient Inspire

Large Enterprise Hospitality Company achieves up to 10% higher customer satisfaction and 10% more communications with Quadient Inspire

Large Enterprise Hospitality Company achieves 10–25% cost savings and streamlined omnichannel communications with Quadient Inspire

Large Enterprise Industrial Manufacturing Company achieves faster time-to-market and scalable omnichannel communications with Quadient Inspire

Large Enterprise Insurance Company achieves up to 50% faster omnichannel communications and 50% cost savings with Quadient Inspire

Large Enterprise Insurance Company achieves up to 25% cost reduction and faster document development with Quadient Inspire

Large Enterprise Insurance Company achieves faster omni‑channel delivery and 10–25% cost savings with Quadient Inspire

Large Enterprise Insurance Company achieves streamlined omni-channel communications and regulatory compliance with Quadient Inspire

Large Enterprise Insurance Company achieves best-in-class customer communications and 18–24 month payback with Quadient Inspire

Large Enterprise Insurance Company achieves 25–50% faster omni-channel communications and 25–50% higher customer satisfaction with Quadient Inspire

Large Enterprise Professional Services Company achieves 10–25% cost savings and faster omnichannel communications with Quadient Inspire

Leading US bank achieves 40% licensing cost savings and over 500% productivity gain with Quadient's GMC Inspire

Mailstreet achieves 18x faster print & digital throughput and rapid omnichannel transformation with Quadient (GMC Inspire)

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Medium Enterprise Banking Company achieves 50%+ faster omnichannel communications and 25–50% cost savings with Quadient

Medium Enterprise Banking Company achieves 50% faster omni-channel communications with Quadient

Medium Enterprise Banking Company achieves faster omni-channel communications, cost savings and regulatory compliance with Quadient Inspire

Medium Enterprise Computer Services Company achieves up to 25% faster omnichannel communications and up to 25% revenue growth with Quadient Inspire

Medium Enterprise Computer Services Company achieves faster, scalable, full-color customer communications with Quadient Inspire

Medium Enterprise Computer Services Company achieves 50% faster omni-channel communications and >50% gains in cost-savings, revenue and customer satisfaction with Quadient Inspire

Medium Enterprise Computer Services Company achieves faster, cost-effective omnichannel customer communications with Quadient Inspire

Medium Enterprise Computer Services Company achieves 25–50% improvement in customer satisfaction with Quadient Inspire

Medium Enterprise Computer Software Company achieves faster communications creation, cost savings and new value-added services with Quadient Inspire

Medium Enterprise Computer Software Company achieves faster omni-channel communications and stronger regulatory control with Quadient Inspire

Medium Enterprise Consumer Products Company achieves 50%+ cost reduction and revenue growth with Quadient Inspire (Quadient)

Medium Enterprise Consumer Products Company achieves 25–50% faster omni-channel communications and 10–25% higher customer satisfaction with Quadient Inspire

Medium Enterprise Consumer Services Company achieves faster, lower-cost digital communications with Quadient Inspire (Quadient)

Medium Enterprise Consumer Services Company achieves 25–50% cost savings and revenue growth with Quadient

Medium Enterprise Consumer Services Company achieves omni-channel digital transformation and faster, compliant communications with Quadient Inspire

Medium Enterprise Consumer Services Company achieves 50% faster omnichannel communications and up to 50% cost savings with Quadient Inspire

Medium Enterprise Consumer Services Company achieves 25-50% cost savings and 50% faster omni-channel communications with Quadient

Medium Enterprise Consumer Services Company achieves 50%+ faster omni-channel communications and significant cost savings with Quadient Inspire

Medium Enterprise Energy & Utilities Company achieves streamlined omni-channel communications and 10–25% cost savings with Quadient

Medium Enterprise Energy & Utilities Company achieves faster omnichannel, mobile‑friendly communications and 25–50% higher customer satisfaction with Quadient Inspire

Medium Enterprise Financial Services Company achieves 50%+ faster omnichannel communications with Quadient

Medium Enterprise Financial Services Company achieves 10–25% faster omni-channel communications with Quadient Inspire

Medium Enterprise Financial Services Company achieves faster omni-channel communications and 10–25% cost savings with Quadient Inspire

Medium Enterprise Financial Services Company achieves 25–50% faster omni-channel communications creation and 10–25% cost savings with Quadient

Medium Enterprise Government Company achieves faster communications, cost savings and digital transformation with Quadient Inspire

Medium Enterprise Health Care Company achieves streamlined omni-channel communications and workflow automation with Quadient Inspire

Medium Enterprise Industrial Manufacturing Company achieves 25–50% cost savings and faster time-to-market with Quadient Inspire

Medium Enterprise Insurance Company achieves up to 25% faster omnichannel communications and streamlined workflows with Quadient Inspire

Medium Enterprise Insurance Company achieves 75% faster data processing and streamlined workflows with Quadient Inspire

Medium Enterprise Insurance Company achieves faster omnichannel communications and up to 50% cost and time savings with Quadient Inspire

Medium Enterprise Insurance Company achieves 25–50% cost savings and streamlined customer communications with Quadient Inspire

Medium Enterprise Media & Entertainment Company achieves 25–50% cost savings and 50%+ revenue growth with Quadient Inspire

Medium Enterprise Professional Services Company achieves streamlined omni‑channel communications and 10–25% revenue, cost and satisfaction gains with Quadient Inspire

Medium Enterprise Professional Services Company achieves 50% faster omni-channel communications and 25–50% improvements in cost-savings and customer satisfaction with Quadient

Medium Enterprise Professional Services Company achieves faster, lower-cost omnichannel communications with Quadient

Medium Enterprise Professional Services Company achieves 50%+ cost savings and faster omni-channel communications with Quadient Inspire

Medium Enterprise Professional Services Company achieves faster omni-channel communications, reduced costs, and higher customer satisfaction with Quadient Inspire

Medium Enterprise Professional Services Company achieves reduced IT reliance and major cost savings with Quadient Inspire

Medium Enterprise Professional Services Company achieves streamlined omni-channel customer communications and 10–25% higher customer satisfaction with Quadient Inspire (Quadient)

Medium Enterprise Professional Services Company achieves 50% faster omni-channel communications and over 50% revenue growth with Quadient Inspire

Medium Enterprise Real Estate Company achieves streamlined omni-channel communications, regulatory compliance and cost savings with Quadient

Medium Enterprise Real Estate Company achieves streamlined omni-channel communications and 25–50% revenue growth with Quadient

Medium Enterprise Telecommunications Services Company achieves streamlined omni-channel communications and faster proofing with Quadient Inspire

Medium Enterprise Wholesale Distribution Company achieves up to 25% faster omni-channel communications, cost savings and revenue growth with Quadient Inspire (Quadient)

Melbourne Mail Management achieves faster production, cost savings and new services with Quadient Inspire

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MJO Data LLC achieves dynamic omni-channel communications and revitalized operations with Quadient

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MONETA Money Bank achieves 27% faster document creation and 18% cost reduction with Quadient

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NCP Solutions achieves 15% capacity improvement and unified omni-channel communications with Quadient Inspire (Quadient)

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Novadex achieves higher response rates and consistent, high-quality name & address data with Quadient

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NPA achieves faster UK credit checks with Quadient's Satori Architect address verification

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NZ Post simplifies customer communications and scales to 500,000+ daily sends with Quadient (GMC Inspire)

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NZ Post achieves faster, more efficient digital communications with Quadient Inspire

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Orda Print Industries achieves full automation, cost savings and significant ROI with Quadient (GMC Inspire)

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Pacific Life achieves streamlined correspondence, reduced print and mail costs, and improved customer experience with Quadient Inspire (Quadient)

Pacific Life logo

Ping An Bank achieves improved customer experience and integrated multichannel billing with Quadient's GMC Inspire

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Pojišťovna České spořitelny achieves faster time-to-market and improved customer experience with Quadient Inspire

Pojišťovna České spořitelny logo

Pondres Corporate achieves omni-channel transformation and accelerated growth with Quadient's GMC Inspire

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ProCapital achieves faster, lower-cost personalized, compliant publishing with Quadient's GMC Inspire

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Red Book Solutions achieves faster, scalable customer communications and new value-added services with Quadient Inspire

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Regiocom boosts customer care and customer experience with Quadient Inspire

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S&P 500 Health Care Company achieves up to 10% cost savings and streamlined workflow automation with Quadient Inspire

Salem One achieves faster, lower-cost full-color high-volume customer communications with Quadient Inspire

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Santander UK achieves two-day automated corporate onboarding with Quadient's dynamic form solution

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Silva Form achieves 50%+ faster omnichannel communications and 50%+ cost savings with Quadient Inspire

Small Business Computer Services Company achieves streamlined workflows and faster omni-channel communications with Quadient Inspire

Small Business Computer Services Company achieves digital transformation and faster, cost-saving omnichannel communications with Quadient Inspire

Small Business Computer Services Company achieves streamlined omni-channel communications and cost savings with Quadient Inspire

Small Business Computer Services Company achieves 25–50% cost savings and 10–25% revenue growth with Quadient

Small Business Computer Services Company achieves up to 50% faster omnichannel communications and 25% cost savings with Quadient Inspire

Small Business Computer Services Company achieves up to 50% faster omnichannel communications and 25% cost savings with Quadient Inspire (Quadient)

Small Business Computer Services Company achieves 50% faster omni-channel communications and significant cost, revenue and satisfaction gains with Quadient Inspire

Small Business Computer Services Company achieves 50% faster omni-channel communications and 5% revenue growth with Quadient

Small Business Computer Software Company achieves scalable, full-color, cost-saving customer communications with Quadient Inspire

Small Business Consumer Products Company achieves streamlined workflows and faster omni-channel communications with Quadient

Small Business Energy & Utilities Company achieves streamlined, efficient customer communications with Quadient Inspire (Quadient)

Small Business Financial Services Company achieves 5–10% cost savings and more than 50% faster omni-channel communications with Quadient

Small Business Insurance Company achieves up to 25% cost savings and improved customer satisfaction with Quadient Inspire

Small Business Media & Entertainment Company achieves omni‑channel transformation and 25–50% gains with Quadient Inspire

Small Business Professional Services Company achieves faster, full-color omnichannel communications and new value-added services with Quadient Inspire

Small Business Professional Services Company achieves faster, compliant omni-channel communications and up to 25% higher customer satisfaction with Quadient Inspire

Small Business Transportation Services Company achieves 10–25% faster omni-channel communications and higher customer satisfaction with Quadient Inspire

Small Business Transportation Services Company achieves 10–25% faster omni-channel communications creation and increased customer satisfaction with Quadient Inspire

Small Business Wholesale Distribution Company achieves streamlined omni-channel communications and 25-50% cost savings with Quadient Inspire

State & Local Government achieves faster, cost‑saving omnichannel communications and higher citizen satisfaction with Quadient Inspire

Stralfors achieves 50% faster lead times and CCM standardization with Quadient's GMC Inspire

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Sub-Zero achieves clean, verified customer data and reduced duplicates with Quadient's Satori Architect

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Systex achieves faster, scalable, full-color customer communications and cost savings with Quadient Inspire

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Telemail speeds statement turnaround and adds promotional value with Quadient’s GMC Inspire

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TenStep Inc. (CAPSIS SC) achieves faster omnichannel communications and cost savings with Quadient Inspire

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Tetsi achieves faster omnichannel communications and new value‑added services with Quadient Inspire

The Eversfrank Group achieves rapid digital-printing transformation and scalable one-to-one marketing with Quadient

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The Shamrock Companies achieves three weeks of annual mailing time savings with Quadient (Satori Architect)

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TPI achieves faster processing and 30% increased capacity with Quadient Inspire and Ignite

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US Insurance Company cuts development workload and costs by 75% with Quadient (GMC Inspire)

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