Case Study: TELUS World of Science streamlines AP and approvals with Quadient AP Automation

TELUS World of Science streamlines 200+ monthly invoices with Quadient AP automation

The TELUS World of Science in Edmonton (TWOSE) faced a slow and frustrating manual accounts payable process, relying on paper invoices and email follow-ups for approvals from 50 managers. This outdated system caused significant delays and a lack of visibility, a challenge exacerbated by remote work. To modernize, TWOSE partnered with vendor Quadient to implement its AP automation solution.

Quadient's solution automated the entire AP workflow, integrating with TWOSE's Sage 300 system to create a central digital platform. The results included a vastly improved approval process with email notifications and mobile access, the elimination of paper clutter, and the ability to manage expenses online. Quadient AP automation saved the finance team significant time and provided the real-time visibility needed for efficient operations.

TELUS World of Science