Case Study: Large Enterprise Computer Services Company achieves scalable omni-channel communications and faster proofing with Quadient Inspire

Large Enterprise Computer Services Company - Customer Case Study

Large Enterprise Computer Services Company needed to enhance omni‑channel customer experience, handle sophisticated data and automation, and meet compliance requirements while reducing risk. They selected Quadient Inspire to provide quick output proofing, guided front‑office communications (Inspire Interactive), business user content control (Inspire Remote Authoring), responsive design (Inspire Dynamic Communications), and integration across multiple IT systems.

Quadient implemented a platform that now supports 10–50 million customer communications per month, streamlining processes, automating workflows, and enabling management of all campaigns from a single system. The company rated Quadient’s performance, scalability, integration, omni‑channel proofing and support higher than competitors and reported faster proofing and measurable operational efficiencies attributed to Quadient.