Case Study: Harland Clarke Holdings achieves faster omni-channel communications and revenue growth with Quadient Inspire

Harland Clarke Holdings - Customer Case Study

Harland Clarke Holdings, a medium enterprise in professional services that sends 10–50 million customer communications per month, faced the need to repurpose legacy templates and print output, handle sophisticated data and automation requirements, and improve color management. To address these challenges they selected Quadient and deployed Quadient® Inspire for responsive, omni‑channel communications design and faster proofing.

Quadient implemented Inspire with integration across multiple IT systems, dynamic communications design, and end‑to‑end campaign management, enabling streamlined processes and workflow automation. As a result Quadient reports measurable impacts for Harland Clarke Holdings: up to 25% faster creation of omni‑channel communications, 5–10% cost savings, 10–25% revenue increase, up to 10% improvement in customer satisfaction, and a 5–10% rise in communications volume, while receiving “best in class” and “significantly better” ratings compared with competitors.

Harland Clarke Holdings

Tim Cooper

IT Enterprise Architect