Case Study: DTS Communicate achieves multi-channel transformation and new value-added services with Quadient Inspire

DTS Communicate - Customer Case Study

DTS Communicate, a small professional services firm focused on direct mail and transactional communications for retail, banking, insurance and loyalty clients, needed to transform from a traditional mail house into a generation-and-dispatch service. Facing requirements to offer new value‑added services, consolidate multiple communications products, support sophisticated data handling and automation, and move to digital outputs (HTML, email, SMS) while professionalizing variable‑data applications, DTS turned to Quadient and its Quadient® Inspire platform.

Quadient implemented Quadient® Inspire as a common storefront and production platform with rapid application development, strong color management and robust digital/mobile output capabilities. As a result, DTS Communicate reduced time to create communications, achieved cost savings, moved to full‑color printing, and expanded its service offerings—rating Quadient best in class for performance, scalability, digital output and feature scope, and significantly better for color management and remote web authoring.

DTS Communicate

Ian Bigg

IT Manager