Quadient
212 Case Studies
A Quadient Case Study
Gateway Property Management, an SME in the property management industry, faced a significant challenge with its accounts payable process. Their high volume of invoices was processed entirely on paper, leading to coding errors, incorrect payments, and a lack of visibility into the workflow. This decentralized system across eight regional offices caused delays, late payments, and overwhelmed staff. Seeking a solution, CEO Scott Ulrich and Controller Diane Trent evaluated Quadient's AP automation solution.
Quadient implemented its cloud-based AP automation to centralize and streamline the process. The solution provided greater control over scanning and coding, improved visibility, and offered a flexible, volume-based pricing structure. With Quadient's support, Gateway was able to reallocate coding to the accounting team, freeing up 20% of administrators' time. The company reduced its overhead costs by an estimated 35% and achieved a 50% reduction in overall AP costs by eliminating paper routing and increasing efficiency.