Case Study: Allison Payment Systems, LLC achieves scalable, omnichannel customer communications and cost savings with Quadient Inspire (Quadient)

Allison Payment Systems, LLC - Customer Case Study

Allison Payment Systems, LLC, a medium-enterprise provider of transactional documents for banks, insurance, government and utilities, faced the challenge of modernizing high-volume communications (10–50 million customer messages per month). They needed sophisticated data handling and automation, a move to digital outputs (HTML, email, SMS), consolidation of multiple customer communications products, and more professional, industrial variable-data capabilities — needs that led them to deploy Quadient® Inspire from vendor Quadient.

Quadient implemented Inspire with capabilities like Inspire Remote Authoring, Inspire Dynamic Communications, omnichannel proofing, color management and large-batch production to support responsive, digital and print channels. As a result, Quadient delivered significantly better performance and scalability, improved digital/mobile output and web client authoring, enabling faster application development, a significant reduction in time to create communications, cost savings, new value-added services for clients, and the move to full-color printing while maintaining their 10–50 million monthly communications volume.

Allison Payment Systems, LLC

Brad Turner

Chief Technology Officer