Case Study: Melbourne Mail Management achieves faster production, cost savings and new services with Quadient Inspire

Melbourne Mail Management - Customer Case Study

Melbourne Mail Management, a small professional services business specializing in Direct Mail and Transactional communications across retail, banking, insurance, government and utilities, faced the need to repurpose legacy templates and print output, introduce new value‑added services, and handle sophisticated variable‑data and large‑batch production with fast application turnaround. To meet these challenges they chose Quadient and its Quadient Inspire solution for flexible file ingestion and industrial‑level variable data capabilities.

Quadient implemented Quadient Inspire to automate processing, speed job turnaround, and handle multiple file formats (PDF, XML, RTF), enabling a move to full‑color printing and quicker application development. As a result Melbourne Mail Management reported reduced time to create communications, significant cost savings, improved efficiency, productivity, accuracy and reliability, and the ability to offer new services — rating Quadient’s performance and scalability as “best in class” and its feature scope significantly better than the competition.

Melbourne Mail Management

Aggelos Koukoulas

Director of Operations & Technology