Case Study: edwardthompson launches personalized 3GB bingo tickets and cuts printer downtime with Quadient Inspire

A Quadient Case Study

Preview of the edwardthompson Case Study

Gala Bingo Engages Customers With 3rd Generation Bingo Tickets

edwardthompson, a top-100 UK printer and leading bingo ticket manufacturer, needed to help client Gala Bingo introduce personalized 3rd generation bingo (3GB) tickets but was held back by disparate, obsolete print applications, high printer downtime and slow development cycles. To modernize production and enable full-color, variable-data tickets, edwardthompson selected Quadient and implemented GMC Inspire across its output systems.

Quadient’s GMC Inspire replaced multiple bespoke systems with a single platform, enabling full-color, personalized 3GB tickets, faster job turnaround and a significant reduction in printer downtime; installation and training took just five days and delivered immediate ROI. As a result, edwardthompson increased product innovation and agility, boosted Gala Bingo’s customer experience and uptake of 3GB tickets, and unlocked new regional personalization and revenue opportunities.


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edwardthompson

David Bate

Operations Director


Quadient

158 Case Studies