Case Study: ImpactConnects achieves faster, scalable omnichannel communications and cost savings with Quadient Inspire

Impact - Customer Case Study

Impact, a mid‑sized professional services firm, needed to repurpose legacy templates and print output to support omnichannel communications and faster turnaround for clients across retail, finance, insurance, government and utilities. To meet those demands, Impact selected Quadient and its Quadient Inspire solution to modernize transactional and direct‑mail workflows.

Quadient implemented Quadient Inspire, enabling Impact to process 1–5 million customer communications per month, handle more complex transactional jobs and accept varied client requirements. Impact reported reduced time to create communications, cost savings, new value‑added services, a move to full‑color printing, and rated Quadient significantly better than the competition on performance, color management, digital/mobile output, feature scope and web client remote authoring.

Impact

Joel Hanson

IT Professional