Case Study: Medium Enterprise Consumer Services Company achieves 50%+ faster omni-channel communications and significant cost savings with Quadient Inspire

Medium Enterprise Consumer Services Company - Customer Case Study

Medium Enterprise Consumer Services Company needed a way to design, manage and deliver omni-channel communications while meeting regulatory compliance and reducing risk. After evaluating vendors, the company selected Quadient and its Quadient Inspire solution for its best-in-class performance, scalability and integration capabilities to speed project setup and improve customer experience.

Quadient implemented Quadient Inspire as a single platform for designing, managing and delivering customer communications, enabling faster omni-channel creation, rapid integration of multiple data sources, and tighter control over regulatory content. The customer estimates impacts all greater than 50% — cost savings, revenue growth, customer satisfaction and volume of communications — plus a >50% reduction in time to create omni-channel communications and a payback period within six months.