Case Study: Medium Enterprise Health Care Company achieves streamlined omni-channel communications and workflow automation with Quadient Inspire

Medium Enterprise Health Care Company - Customer Case Study

Medium Enterprise Health Care Company is a US-based provider of critical customer communications where data security, precision and regulatory compliance are paramount. Facing the need to digitally transform customer communications, reduce risk, and give business users control over content and rapid proofing, they evaluated options and chose Quadient’s Inspire solution.

Quadient implemented Inspire as a single CCM platform to design, manage and deliver omni-channel communications, adding workflow automation and faster proofing. As a result, the Medium Enterprise Health Care Company streamlined processes, improved scalability and integration, accelerated creation and proofing of omni-channel communications, and gained the ability to switch between different file types quickly — reducing operational risk and speeding time-to-delivery.