Quadient
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Case Study: Santander Bank UK achieves faster, improved corporate onboarding with Quadient Inspire
A Quadient Case Study
Santander Bank UK wins 2019 Celent Model Bank Award for digital onboarding with Quadient
Santander Bank UK sought to improve its corporate client onboarding process to gain a competitive edge and expedite customer engagement. The bank partnered with vendor Quadient, utilizing its Quadient Inspire platform for dynamic digital forms to transform this experience.
By implementing Quadient Inspire's digital forms integrated with API-based services and RPA functionality, Santander Bank UK created a cutting-edge Corporate Digital Onboarding (CDO) solution. The results for the customer included a greatly improved experience, a significant reduction in onboarding and data entry time, and improved back-office performance, leading to its recognition with a 2019 Celent Model Bank Award.
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