Case Study: Medium Enterprise Banking Company achieves 50%+ faster omnichannel communications and 25–50% cost savings with Quadient

Medium Enterprise Banking Company - Customer Case Study

Medium Enterprise Banking Company needed to modernize customer communications by repurposing legacy templates and speeding up print and omnichannel output proofing. To address this, they implemented Quadient’s customer communications solution, Quadient Inspire, to accelerate creation and production of customer documents.

Quadient delivered a proofing- and integration-focused solution that streamlined workflows and automated document production; compared to the other vendor evaluated (Pitney Bowes/Doc1) the customer rated Quadient significantly better on performance, scalability, integration, feature scope and support. The bank reported a greater-than-50% reduction in time to create omnichannel communications, 25–50% cost savings, and measurable process improvements after deploying Quadient.