Case Study: Fortune 500 Health Care Company achieves streamlined omnichannel communications and up to 10% cost savings with Quadient Inspire

Fortune 500 Health Care Company - Customer Case Study

Fortune 500 Health Care Company engaged Quadient and implemented Quadient Inspire to tackle fragmented customer communications and modernize legacy templates for omnichannel delivery. The organization sought sophisticated data handling, workflow automation, business-user content control, seamless integration with multiple IT systems, and faster proofing and approval to reduce costs and consolidate disparate communications tools.

Quadient implemented an end-to-end solution with Quadient Inspire that streamlined processes, automated workflows, and enabled rapid integration of multiple data sources. As a result, the company achieved a 24–36 month payback period, reduced time to create omnichannel communications by 5–10%, increased cost savings by up to 10%, and improved proofing, approval and scalability across the enterprise.