Case Study: Impact achieves faster, lower-cost omnichannel communications and up to 50% revenue growth with Quadient Inspire

Impact - Customer Case Study

Impact, a medium-enterprise professional services firm, needed to repurpose legacy templates and print output while producing 1–10 million customer communications per month. To speed proofing and enable responsive, omnichannel design, Impact selected Quadient’s Inspire solution.

Quadient implemented Quadient Inspire to provide high-performance, integrated, omni-channel composition and fast proofing, streamlining workflows and scaling output. As a result, Impact reported up to a 50% reduction in time to create omnichannel communications, up to 25% cost savings, up to 50% revenue growth, up to 50% improved customer satisfaction, and a 25–50% increase in the volume of customer communications.

Impact

Joel Hanson

IT Professional