Case Study: a property management company slashes invoicing time with Quadient Impress Distribute

a property management company slashes invoicing time and streamlines 15,000 annual mailings with Quadient

A property management company faced the challenge of efficiently managing high-volume, customized resident communications, including over 15,000 mailings per year. Their manual process was time-consuming, taking up to two weeks for staff to complete during peak periods, and required absolute precision. To address this, they partnered with Quadient and implemented the Quadient Impress Distribute solution.

Quadient implemented its cloud-based Impress Distribute solution to automate the preparation and delivery of communications. This multi-channel platform streamlined the entire process, from printing and inserting to adding postage and submitting to the postal system. The solution saved the company a significant amount of time, freeing experts to focus on customer service. It also ensured 100% accuracy through unique resident codes and provided the flexibility for staff to operate and issue mailings remotely from anywhere.